Charles Schwab

Cloud Data Production Support Engineer

Charles Schwab$100K — $140K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years experience in production support, operations, or reliability roles related to data analytics or data engineering
  • 4+ years supporting Informatica Data Management Cloud (IDMC) in production
  • Proven experience with enterprise-scale data platforms focused on high availability
  • Strong hands-on expertise with GCP BigQuery, Cloud Composer, Dataflow, and Pub/Sub
  • Experience managing ETL and data pipeline workloads in production environments
  • Solid understanding of orchestration frameworks for workflow management
  • Strong SQL skills for data analysis and troubleshooting
  • Experience with automation and operational improvements using Python or similar scripting languages

Responsibilities

  • Lead and enhance reliability, scalability, and performance of cloud-based data platforms
  • Collaborate with various teams to ensure data pipelines and workflows meet service expectations
  • Drive continuous improvement initiatives in monitoring, automation, and incident response
  • Support large-scale, high-availability data environments
  • Design and implement dashboards to monitor service level objectives and data availability
  • Contribute to a collaborative work environment that values diverse perspectives
  • Manage and enhance observability solutions across batch and streaming data pipelines

Benefits

  • Bonus or incentive opportunities for employees
  • Collaborative team-oriented work environment
  • Opportunity to drive continuous improvement in operations
  • Work on large-scale, enterprise data platforms
  • Engagement with diverse ideas and perspectives in the workplace
Full Job Description
Your Opportunity

As a Cloud Data Engineer focused on production support operations, you will lead and contribute to the reliability, scalability, and performance of enterprise data platforms in a cloud-based ecosystem. You will partner closely with data engineering, platform, and business teams to ensure data pipelines, workflows, and services operate consistently and meet service expectations. In this role, you will help strengthen operational excellence by improving monitoring, automation, and incident response practices while supporting large-scale, high-availability data environments.

 

You will leverage your experience across cloud technologies, data pipelines, and observability frameworks to enhance system reliability and data availability. This role offers the opportunity to drive continuous improvement, support complex data workloads, and contribute to a collaborative environment where diverse perspectives and ideas are valued.

What you have

Required Qualifications

  • 7+ years of experience in production support, operations, or reliability roles within data analytics, data engineering, or data warehouse environments
  • 4+ years of experience supporting Informatica Data Management Cloud (IDMC) in production environments
  • Proven experience supporting enterprise-scale data platforms with high availability and reliability requirements
  • Strong hands-on experience with cloud-based data platforms and services, including GCP BigQuery, Cloud Composer (Airflow), Dataflow, and Pub/Sub
  • Experience supporting ETL and data pipeline workloads (IDMC or equivalent) in production environments
  • Experience with orchestration frameworks, including DAG-based workflows, streaming pipelines, and event-driven processing
  • Strong understanding of GCS concepts, including file ingestion, partitioning, lifecycle management, and data availability tracking
  • Strong SQL skills for data analysis, validation, and troubleshooting
  • Experience using Python or scripting languages for automation and operational improvements
  • Experience working with APIs, SDKs, or CLI tools (e.g., GCP SDK, REST APIs) for automation and monitoring integration
  • Experience with observability and monitoring tools such as Grafana, Prometheus, or equivalent
  • Ability to design and implement monitoring dashboards aligned to service level objectives (SLO/SLA), pipeline health, and data availability
  • Experience with job scheduling and orchestration tools such as Control-M or Cloud Composer
  • Experience with CI/CD tools such as GitHub and deployment workflows
  • Strong understanding of monitoring, alerting, and incident management practices in production systems
  • Experience building observability solutions across batch and streaming data pipelines
  • Experience driving automation initiatives to improve operational efficiency and reduce manual effort
  • Experience working with large-scale, complex data platforms with high data volume and interdependent pipelines

 

Preferred Qualifications

  • Experience working in financial services or regulated environments, including data governance and operational controls

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

 

About Charles Schwab

Charles Schwab is a financial services company that provides a full range of securities, brokerage, banking, money management, financial advisory, investor, and retirement plan services. It operates in four main divisions; investing, wealth management, banking, and trading. Charles Schwab provides a full-service brokerage platform that serves individual investors who invest on their own or through a workplace-sponsored retirement or equity plan, as well as banking through Schwab Bank. The firm was founded in 1973 and is headquartered in San Francisco, California.

Charles Schwab Careers

Join the vibrant team at Charles Schwab, a leader in global finance, where your career is propelled by innovation, leadership, and a commitment to diversity and professional growth. At Charles Schwab, we offer more than just job opportunities; we provide a platform for you to make a significant impact on the industry and our clients' lives.

Work You’ll Do

At Charles Schwab, we are dedicated to helping our clients manage their financial futures. Being part of our team means you'll work alongside some of the most skilled professionals in the financial services industry. Our culture thrives on teamwork, integrity, and relentless dedication to our clients. Whether you're looking for a position in financial consulting, technology, or administrative support, Charles Schwab offers a dynamic work environment where your skills will be honed and your achievements recognized.

Innovate and Lead

Embrace the opportunity to lead through innovation. Charles Schwab’s commitment to technology and innovation is fundamental to our service delivery. By joining our team, you will be at the forefront of developing new solutions that redefine the future of finance. Your leadership can guide significant projects that impact our company and the industry.

Grow Your Career

Charles Schwab believes in fostering the growth of its employees. Whether through professional development programs, diversity training, or leadership workshops, we ensure that our team members receive the support and training they need to advance their careers. With a variety of career paths available, your job at Schwab can evolve with your interests and expertise.

Internship and Employment Opportunities

Start your professional journey with Charles Schwab through our internship programs or full-time employment opportunities. We seek individuals who are passionate, curious, and ready to drive change. A career at Schwab is not just about having a job; it's about building a lasting relationship with a company that values your potential.

Benefits and Culture

Charles Schwab is renowned for its employee-friendly culture. We offer a comprehensive benefits package that supports the health, financial stability, and work-life balance of our team members. From competitive salaries and bonuses to health insurance and retirement plans, Schwab ensures that your career is as rewarding as it is enriching.

Networking and Professional Development

Expand your professional network and enhance your skills through our various networking events, mentorship programs, and training sessions. At Charles Schwab, we believe in leveraging collective expertise to foster learning and innovation. Engage with leaders, gain insights from experienced professionals, and build relationships that will aid your career trajectory.

Join Our Team

Explore the numerous career paths available at Charles Schwab and discover how your talents can be utilized to their fullest potential. Search open positions that match your skills and interests. We are continuously hiring across various disciplines and look forward to adding innovative, driven individuals to our team.

Stay Connected

Keep up to date with the latest from Charles Schwab Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and be the first to know about new openings, company news, and professional tips.

Explore Charles Schwab Jobs

Ready to take the next step in your career? Visit our careers page to review current job openings, submit your resume, and prepare for your interview. At Charles Schwab, your future is waiting. [SEARCH CHARLES SCHWAB JOBS] Join Charles Schwab today and be part of a team that values diversity, innovation, and leadership—where your career can thrive in the exciting world of finance.
Learn more about Charles Schwab
Size
34,200 employees
Market Cap
$151.6 billion
Industry
Net Income
$3.2 billion
Founded
1973
5 Year Trend
+20%
Revenue
$12.1 billion
NASDAQ

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