CVS Health

Clinician Field Mentor Nurse Practitioner/ Physician Assistant (Full-time) - Central

CVS Health • $95K — $206K *
US-AnywhereRemote in Illinois, US
Healthcare
5 - 7 years of experience
Reposted Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Clinical background with State Licensure (e.g., MD/DO, NP/PA)
  • 5-7 years of clinical experience preferred, especially in primary care or chronic disease management
  • Minimum 6 months to 1+ year of experience as a high-performing Signify Health Clinician
  • Experience in completing In Home Evaluations (IHEs) adhering to KPIs
  • Proficient in mentoring and providing 1:1 support to peers
  • Ability to inspire and motivate fellow clinicians
  • Familiarity with Signify IHE tools and processes

Responsibilities

  • Complete In-Home Evaluations (IHEs) and other clinical visits up to 80% of the time
  • Provide 90-day mentoring support to new hire clinicians
  • Facilitate shadowing opportunities for new clinicians
  • Offer group support and training on new services to active clinicians
  • Respond to non-urgent clinical inquiries and escalate issues as needed
  • Participate in regular team meetings and support training initiatives
  • Conduct clinical feedback on new workflows and services

Benefits

  • Comprehensive benefits package including medical, dental, and vision coverage
  • Malpractice insurance coverage during Signify Health-related activities
  • Base salary plus incentive structure based on completed visits
  • Paid time off and retirement savings options
  • Wellness programs and additional resources available
  • Supplies and perks to support clinicians in the field
Full Job Description
How will this role have an impact?

The Clinician Field Mentor is an exciting opportunity for seasoned clinicians to grow into an expanded role, serving as a mentor and champion for Signify Health clinicians, as well as continuing meaningful work connecting with health plan members.

The Clinician Field Mentor completes In Home Evaluations (IHEs) and other associated visits for up to 80% of their week, and 20% of their time serves as a peer mentor to other clinicians. The ideal candidate will have demonstrated high quality, efficient care with high member satisfaction scores to be considered for this role. This role is responsible for providing dedicated guidance to new hire clinicians during their first 90 days and offering 1:1 support to active clinicians. This role is the first line of support for non-urgent clinical inquiries, and if needed, escalates clinical and/or operational issues to Clinical Leaders and Operations Managers respectively. This role will also serve as an early adopter for new diagnostic and preventive services as well as clinical workflow changes.

This role will report to our Operations Manager with a dotted line to the Clinical Success team.

What will you do?
  • Complete In-home Visits
    • Perform IHEs, Focused Visits as well as Video Visits, exemplifying the highest standards of Signify Health key performance indicators and metrics (includes operational, clinical, and member experience KPIs).
    • Test new Diagnostic & Preventive Services (DPS) and clinical workflow changes and provide feedback.
    • Provide 40 hours of availability weekly, consistently providing 128+ capacity units per month, and reserving one assigned day/week for coaching and mentorship activities (may include ride along and job shadow visits during field days as well)
    • Execute a strong visit completion rate, consistently pacing 88+ completed visits per month
  • New Clinician Mentorship
    • Provide dedicated guidance in the first 90 days to new hire clinicians to help them acclimate to Signify Health and navigate available resources.
    • Facilitate virtual and in-person shadowing opportunities for new clinicians to observe and learn.
    • Provide best practice tips to new clinicians on clinical workflows, DPS, etc.
  • Active Clinician Mentorship
    • Offer Group Support to active clinicians on new features/DPS/updates of a clinical nature as well as areas of opportunity if noted in prospective monitoring of a clinical nature through webinars and/or office hours
    • Offer real-time support to in-field clinicians, using a variety of company-identified outlets to facilitate prompt outreach
    • Serves as first line of response for clinical inquiries before escalating to Clinical Leader (CL)
  • Other role expectations and requirements:
    • Meets regularly with Clinical Leaders (CL/CNL) for support and training
    • Consistently engage with regular manager, team and clinical meetings. May attend special events, as needed
    • Available to provide mentoring and coaching support including rotating evenings and weekends, as assigned
    • Maintains training, affiliation, and compliance with Video Visit requirements, regular training required
    • Maintains training and complete all diagnostic and preventive service (DPS) products as directed (regular training required)
    • Maintains all required supplies and associated diagnostic equipment related to DPS offerings
    • Be flexible to travel in-region and locally, as dictated by business needs
    • Accommodate field observations and/or "ride along" experiences, as requested (both during in-field days and dedicated support days, as needed)
  • Additional duties and responsibilities, as required

We are looking for someone with:

Ability to:
  • Effectively inspire, motivate, and mentor peers
  • Share leading practices, tips, and tricks from first-hand experiences

Understanding of:
  • How to manage inquiries and escalate performance issues to leadership
  • How to uphold high-quality member care across teams

Experience with:
  • Completing IHEs successfully, as defined by Signify Health operational, clinical, and member experience KPIs
  • Mentoring teams and providing 1:1 professional and personal support
  • Signify IHE tools and processes
  • Developing and presenting group presentations
  • Required: Clinical background and State Licensure (e.g., MD/DO, NP/PA)
  • Preferred: Multi-state licensure
  • Preferred: 5-7 years of clinical experience, with a strong background in primary care, chronic disease management, or related field
  • Preferred: Minimum 6 months performing Signify Health in-home health evaluations
  • Required: Ability to sit, stand, bend, reach, push, pull and lift up to 20 pounds of supplies (including, but not limited to, iPad, medical supplies and scale)


Discover the stability of becoming a full-time Signifier

Full-time employees qualify for our comprehensive benefits package, including:
  • The security of a base salary plus incentive structure (based on the number of in-home visits completed)
  • Malpractice insurance coverage (during Signify Health-related activities)
  • Supplies and other perks


Anticipated Weekly Hours
40

Time Type
Full time

Pay Range

The typical pay range for this role is:

$95,738.00 - $206,206.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

About CVS Health

Omnicare provides comprehensive pharmaceutical services to patients and providers across the United States. As the market-leader in professional pharmacy, related consulting and data management services for skilled nursing, assisted living and other chronic care settings, Omnicare leverages its unparalleled clinical insight into the geriatric market along with some of the industry's most innovative technological capabilities to the benefit of its long-term care customers. Omnicare also provides key commercialization services for the bio-pharmaceutical industry through its Specialty Care Group.

CVS Health Careers

Joining CVS Health presents a unique opportunity to advance your career in a company where innovation, leadership, and growth go hand in hand. As a leader in the healthcare industry, CVS Health is more than just a pharmacy. We are a team of professionals dedicated to improving lives and optimizing health outcomes.

Work You’ll Do

At CVS Health, you will be part of a culture that values diversity and inclusivity, fostering an environment where every team member’s contribution is valued. Engage in meaningful work that directly impacts lives, driving innovation in healthcare services and solutions.

Explore Job Opportunities

Whether you’re looking for a position in pharmacy services, corporate leadership, or in-store management, CVS Health offers a variety of employment opportunities that will help you harness your skills and thrive professionally. Our job opportunities span across a wide range of professional fields and geographic locations, ensuring that your career at CVS Health aligns with your professional goals and lifestyle.

Internship Programs

Kickstart your career with CVS Health through our internship programs. These opportunities are designed for ambitious students eager to develop their skills in a real-world setting. Internships at CVS Health are not only about gaining work experience but also about making meaningful contributions to our ongoing projects.

Professional Growth and Development

CVS Health is committed to the professional growth of our employees. With access to cutting-edge technology, industry-leading experts, and comprehensive diversity training, our team members are equipped to lead and innovate. We support career advancement through professional development programs, leadership training, and opportunities for networking and internal mobility.

Benefits and Culture

Our employees enjoy a range of benefits that reflect our commitment to their well-being and success. From health and wellness benefits to professional development programs, CVS Health is dedicated to ensuring our team members have the resources they need. Our inclusive culture encourages collaboration and continuous learning, making CVS Health a place where you can grow and succeed.

Join Our Team

Ready to take the next step in your career? Explore the open positions at CVS Health that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Stay Connected

Keep up to date with the latest news, career tips, and industry insights from CVS Health. Personalize your experience by subscribing to job alert emails, tailored to your preferences and professional interests. Discover the rewarding opportunities that await at CVS Health, where your career development is always a priority.

Search CVS Health Jobs

Don’t just look for a job. Look for a place where you can be a part of something bigger. Visit our careers page to find the position that’s right for you and join a team that values innovation and leadership in healthcare.

READ CAREERS BLOG

Stay ahead in your career with insights from those who know CVS Health best – our team. Learn from their experiences and get insider tips that can help you succeed in your next interview, craft a standout resume, and build a career you’re proud of at CVS Health.
Learn more about CVS Health
Size
300,000 employees
Market Cap
$122 billion
Industry
Pharmaceuticals & Biotech
Net Income
$7.1 billion
Founded
1963
5 Year Trend
+10.5%
Revenue
$268.7 billion
NASDAQ
CVS
* Ladders Estimates

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