The Opportunity

As the Clinical Operational Lead, you will serve as the primary clinical operations partner for health system clients deploying Card Optimizer, guiding perioperative teams and clinical leaders from workflow design and training through frontline adoption and sustained outcomes.

This is not a technical integration role. It is a clinical operations and change management role. You have directly owned a large-scale preference card cleanup effort, can speak credibly with surgeons and OR directors, and have the executive presence to engage senior clinical leadership in a pre-sale conversation or a mid-implementation steering committee.

In this role you will:

Workflow Design & Validation

• Assess each client's current-state preference card workflows - how cards are built, maintained, and governed - and define a future-state model aligned to Card Optimizer's capabilities.
• Partner with clinical and supply chain stakeholders to validate that platform-driven workflows will hold up in practice.
• Define training pathways and adoption milestones tailored to each health system's perioperative environment, staff mix, and governance structure.

Clinical Training & Adoption

• Develop and deliver role-specific training for surgeons, OR nurses, perioperative educators, and supply chain staff.
• Drive frontline adoption of Card Optimizer's mobile-friendly, one-click preference card review and approval tools.
• Monitor post-go-live utilization, identify where adoption is lagging, diagnose root causes, and execute plans to close gaps.

Clinical Stakeholder Engagement

• Build trusted, peer-level relationships with surgeons, OR directors, perioperative nursing leaders, and clinical educators.
• Facilitate physician engagement sessions using personalized savings scorecards, peer benchmarking, and contract-aligned substitution recommendations.
• Serve as the subject matter expert on preference card anatomy, PRN vs. open item logic, pick list management, and procedure card standardization.

Executive & Sales Support

• Represent Clarium's clinical methodology in conversations with Chief Nursing Officers, VPs of Surgical Services, and perioperative medical directors.
• Support the sales process as a clinical credibility partner, helping prospective clients understand what implementation looks like from a workflow and adoption standpoint.
• Prepare QBR content that communicates adoption progress and realized value in terms clinical leaders care about.

Playbook Development

• Document workflows, training materials, and lessons learned across engagements to build a repeatable clinical implementation methodology.

What You'll Bring

Required Experience

• 5-10 years of hands-on experience in perioperative services, OR management, surgical services administration, or clinical supply chain.
• Owned outcomes from large-scale preference card cleanup, standardization, or governance initiatives across a multi-specialty or multi-site health system.
• Built deep familiarity with preference card anatomy: card build, PRN and open item quantity logic, pick list structure, and card change workflows.
• Worked within or alongside Epic OpTime or a comparable surgical information system (Cerner SurgiNet, Meditech, etc.).
• Engaged and influenced surgeons, OR directors, and perioperative staff around workflow change, supply standardization, or technology adoption.
• Presented to and held substantive conversations with senior clinical leadership.

Preferred Experience

• Worked in a SaaS implementation, clinical informatics, or customer success role, particularly with perioperative or supply chain technology.
• Led value analysis, physician preference item (PPI) standardization, or surgical supply cost reduction efforts.
• Completed formal training in change management (Prosci/ADKAR) or process improvement (Lean, Six Sigma).

Skills & Attributes

• Organized and accountable - able to manage multiple concurrent client engagements with clear milestones and follow-through.
• Builder mentality - comfortable with ambiguity and motivated to shape a repeatable methodology.
• Willing to travel occasionally to client sites (up to 10%), primarily for go-live support and key stakeholder engagements.

What You Get at Clarium

Target Base Salary Range: $140K - $180K

The base salary Clarium offers may vary depending upon the ultimate scope and responsibilities of the position and on the candidate's job-related knowledge, skills, and experience. The total package will include equity, in addition to a full range of medical and/or other benefits, depending on the position offered. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

Incentive Stock Options proportionate to your salary

Fully remote, with a NYC co-working space available; distributed team across multiple time zones with opportunities for in-person time

Unlimited PTO

Top-tier health, vision, and dental benefits

401K

The opportunity to build on a strong foundational team with deep data and engineering roots at a stage where your work genuinely shapes the product