Elara Caring (BW NHHC Holdco, Inc.)

Clinical Team Manager

Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate's degree in Nursing, Social Work, Healthcare Administration, or related field required; Bachelor's degree preferred.
  • Minimum of 3+ years of active RN experience, with at least 1 year in supervisory/administrative roles in home care.
  • Knowledge of Medicare/Medicaid and home care policies is preferred.
  • Strong understanding of state regulatory requirements for HCBS/PCS.
  • Experience in incident management and regulatory compliance is important.
  • Must hold a valid RN license or certification.
  • Strong communication and interpersonal skills are necessary.

Responsibilities

  • Lead and mentor a clinical team of RNs and LPNs/LVNs to ensure high-quality patient care.
  • Recruit, train, and develop clinical staff for optimal performance.
  • Foster a culture aligned with the organization's mission and values.
  • Ensure compliance with clinical, regulatory, HIPAA, and organizational policies.
  • Review and monitor clinical documentation for accuracy and timeliness.
  • Collaborate with interdisciplinary teams to coordinate effective care plans.
  • Oversee clinical scheduling and monitor productivity and billing for efficiency.

Benefits

  • Opportunity to work in a compassionate and patient-centered environment.
  • Professional development and ongoing training provided.
  • Support for maintaining regulatory compliance and readiness.
  • Collaboration with seasoned healthcare professionals.
  • Involvement in special projects and process improvements.
Full Job Description
Job Description:

Clinical Team Manager

Long Island, NY

Full Time

Salary 95-98K

To continue to be an industry pioneer in delivering unparalleled care, we need a Clinical Team Manager with commitment and compassion. Are you one of them? If so, apply today!

As a Clinical Team Manager you'll contribute to our success in the following ways:

  • Lead, mentor, and support a team of clinical field staff, including Registered Nurses (RNs) and Licensed Practical/Vocational Nurses (LPNs/LVNs), ensuring exceptional patient care and team performance.


  • Recruit, onboard, train, and develop clinical staff to ensure they are equipped with the knowledge and resources needed for success.


  • Foster a culture that reflects Elara Caring's mission, values, and commitment to delivering compassionate, high-quality care.


  • Ensure compliance with all clinical, regulatory, HIPAA, and organizational policies while maintaining patient and employee confidentiality.


  • Review, approve, and monitor clinical documentation, including admissions, reassessments, recertifications, physician orders, plans of care, and required clinical records to ensure accuracy and timeliness.


  • Collaborate with interdisciplinary care teams, physicians, patients, caregivers, and families to coordinate care plans that promote positive patient outcomes.


  • Monitor physician orders and documentation to ensure timely completion, signatures, and compliance with program requirements.


  • Oversee clinical scheduling to ensure authorized services are delivered accurately, efficiently, and on time.


  • Review productivity, billing, and utilization reports, identifying opportunities to improve operational efficiency and clinical performance.


  • Partner with clinicians to resolve scheduling, payroll, documentation, and workflow challenges while providing ongoing coaching and support.


  • Ensure accurate billing practices, coding, Electronic Visit Verification (EVV), and timekeeping documentation to support regulatory compliance and reimbursement.


  • Monitor service delivery and reporting processes to ensure clinical services are documented, delivered, and billed accurately.


  • Investigate and resolve clinical concerns, patient care issues, employee concerns, and service-related challenges while partnering with leadership on appropriate interventions.


  • Manage client incidents, infection control events, and patient complaints by conducting thorough investigations, implementing corrective actions, and ensuring timely follow-up.


  • Stay current on industry regulations, accreditation standards, and program requirements while helping the team remain informed and compliant.


  • Support state, federal, payer, and internal audits by maintaining accurate records and ensuring ongoing regulatory readiness.


  • Perform nursing visits as needed to support patient care and operational needs.


  • Participate in on-call responsibilities, providing clinical leadership and support when necessary.


  • Contribute to special projects, process improvements, and other initiatives that enhance the quality, efficiency, and continuity of patient care.


What is Required?

  • Associates degree in Nursing, Social Work, Healthcare Administration, or related field required. Bachelor's degree preferred.


  • Minimum of 3+ years of active experience as a RN, preferably 1+ year of supervisory home care and administrative experience.


  • Knowledge of Medicare/Medicaid, home care benefits, policies, and procedures preferred.


  • Strong understanding of state regulatory requirements for HCBS/PCS.


  • Experience in incident management, investigations, and regulatory compliance.


  • Licensure/Certification (Required): Registered Nurse


  • Strong communication and interpersonal skills.


  • Reliable personal transportation to perform job duties.


You will report to the Clinical Administrator or Director of Nursing.

#ElaraGA

About Elara Caring (BW NHHC Holdco, Inc.)

Elara Caring is a leading provider of home health care services, with a focus on patients with complex medical needs. The company offers a range of services, including skilled nursing, physical therapy, occupational therapy, speech therapy, and social work. Elara Caring serves patients across the United States, with a particular focus on the Midwest and Northeast regions. The company is committed to providing high-quality care that is personalized to each patient's unique needs, and to helping patients achieve their health goals in the comfort of their own homes. Elara Caring is dedicated to improving the health and well-being of its patients, and to making a positive impact on the communities it serves.
Learn more about Elara Caring (BW NHHC Holdco, Inc.)
Size
42,000 employees
Industry
Net Income
-$10 million
Founded
2018
5 Year Trend
+10%
Revenue
$1 billion

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