Clinical Systems & AI Lead

MedMatch

$70K — $95K *
Novi, MI 48375In-Person
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in EHR administration or advanced super-user roles.
  • Familiarity with APRIMA EHR strongly preferred; experience with other ambulatory EHRs may be accepted.
  • Clinical experience such as nursing or medical assistance is beneficial.
  • Proven ability to configure and improve EHR systems and workflows.
  • Experience in AI implementation, reporting, revenue-cycle, or interoperability is a plus.

Responsibilities

  • Manage daily configuration and user onboarding of the EHR system.
  • Enhance workflows for referral intake, scheduling, and documentation.
  • Lead pilots for AI-assisted documentation and communication workflows.
  • Evaluate privacy and user experience for broader AI deployment.
  • Coordinate with IT and vendors for integrations and security measures.

Benefits

  • Full-time direct hire position
  • Opportunity to work closely with clinical teams
  • Engagement in innovative AI and automation projects
  • Professional development through teaching and mentoring
  • Exposure to hands-on clinical workflows and troubleshooting
Full Job Description
About the Job

About the Job:

Contract Type: Full-Time Direct Hire (W2)

Salary: $70,000/yr-$95,000/yr

Location: Novi, MI

Make the EHR serve the people doing the work.

What you will own:

  • Manage day-to-day EHR configuration, task routing, templates, reporting, user onboarding and role-appropriate access. Improve referral intake, scheduling, documentation, orders, results and follow-up workflows. Observe both office and field work, teach users patiently, maintain clear procedures, and coordinate vendor escalation. Measure whether changes reduce rework, improve follow-through and save staff time.


Responsible AI and automation:

  • Lead focused pilots for documentation assistance, document handling, communications and other approved workflows.
  • Evaluate privacy, clinical accuracy and user experience before broader deployment.
  • AI-generated clinical content remains subject to clinician review and authentication; automation must not independently diagnose, prescribe or make unreviewed clinical decisions.
  • Use approved systems, documented permissions and appropriate contractual/privacy safeguards.


A realistic technical boundary:

  • You are the internal owner of clinical applications and workflow, not the sole infrastructure engineer, cybersecurity specialist or custom software developer.
  • Coordinate networking, backups, security and complex integrations with qualified IT and vendor specialists.
  • Work with practice leadership on priorities and approvals; clinical policy remains with licensed clinicians.


Responsibilities & Duties:

What you bring:

  • Demonstrated EHR administration or advanced super-user work: show what you personally configured, improved and taught.
  • Direct APRIMA experience is strongly preferred; comparable ambulatory EHR expertise is considered.
  • Nursing, MA or other hands-on clinical experience is valuable, but strong clinical-workflow understanding can also be demonstrated through implementation and training work.
  • We value calm troubleshooting, clear documentation, respectful teaching, discretion and completion of practical projects.
  • AI implementation, reporting, revenue-cycle or interoperability experience is a plus-not a requirement to be expert in all of them.

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