Clinical Specialist, Doctor of Physical Therapy

Location: New Haven, CT (Hybrid: remote and in-office)

Job Title: Clinical Specialist

Job Type: Full-time

What Makes This Role Unique?

• Clinical Autonomy and Direct Access Care: You will be the primary MSK expert, diagnosing and driving the care plan from day one. You lead the decision-making.
• Dynamic Hybrid Model: Enjoy the optimal blend of in-office collaboration and remote flexibility. This role requires 2-3 days per week in New Haven, CT (utilizing our dedicated telehealth setup) as well as working remotely from home. Additionally, expect occasional onsite days for in-person customer treatments and corporate events.
• Be a Catalyst for Change: Join a movement focused on evidence-based, conservative care that actively combats the overuse of low-value healthcare procedures.
• Innovative Delivery Model: Leverage cutting-edge technology and data analytics to optimize patient engagement and outcomes in a modern hybrid structure.

Compensation & Benefits: Rewarding Clinical Excellence

We offer a highly competitive total compensation package designed to recruit and retain the best clinical talent.

Category

Detail

Base Salary

$90,000 - $95,000 annually, based on experience and certifications.

Significant Equity

Receive substantial stock options as an early-stage clinical hire, aligning your success directly with the company's high-growth potential.

Professional Development

Up to $3,000 annual stipend for Clinical Education, Certifications (OCS, SCS, etc.), and professional conferences.

Career Expansion

We cover the full cost and administration for multi-state licensure (up to 15 states) to expand your long-term scope and earning potential.

Cross-Functional Impact

Play an active role in shaping the business outside of patient care. Opportunities exist to collaborate directly with our Product, Engineering, and Sales teams, helping to define technology features, refine clinical workflows, and contribute to published outcomes data.

Comprehensive Coverage

Medical (PPO, HMO, HDHP), Dental, Vision, 401K, Life Insurance, Short/Long-Term Disability, FSA, and EAP.

Key Responsibilities & Clinical Scope

We are looking for a Doctor of Physical Therapy who thrives on problem-solving, clinical excellence, and connecting with people virtually.

What will make you successful in this role:

• Account Ownership: Drive account-level engagement growth for customer accounts you are assigned.
• Data-driven Assessment: Contribute to reduction in MSK trends across those assigned accounts, demonstrating ability to identify cost drivers and implement scalable interventions
• Converting high-risk users: Proactively identify potential patients through contacting, scheduling, and evaluating them to reduce downstream costs.
• Clinical Excellence: Maintain > 80% visit completion and plan-of-care adherence amongst active patients, indicating strong patient buy-in, stellar communication, and contributing to reducing MSK costs and surgical rates.

Clinical Excellence:

• Evaluate and treat a diverse and complex caseload across all MSK domains (spine, extremities, pelvic health, TMJ, etc.) via telehealth.
• Conduct meticulous differential diagnosis and triage, confidently ruling out non-MSK causes and determining the need for referral or imaging based on evidence-based guidelines.
• Guide patients through comprehensive health and wellness programs beyond passive treatments.
• Clearly explain diagnoses, prognoses, and treatment plans and adjust them to meet patients' evolving needs.
• Work directly with the Customer Success team to lead initiatives focused on maximizing customer engagement and informing effective marketing tactics.

Logistics & Adaptability:

• Maintain strict organization to track patient progress, outcomes, and drive internal metrics.
• Effectively communicate and collaborate with team members and patients.
• Demonstrate a growth mindset and flexibility, including occasional schedule adjustments (evenings/weekends) for on-site events or team needs.

Requirements

• Must hold a Doctorate in Physical Therapy (DPT) and be actively licensed to practice in D.C..
• Must be based in the New Haven, CT (or surrounding CT area), willing to work from our Connecticut space 2-3 days/week, and willing to travel monthly for onsite clinical care and events.
• Having already obtained board certification in Orthopedic Physical Therapy or strong preference for sitting for the OCS.

Bonus Points:

• Licensure in: states surrounding CT
• OCS certification
• Managerial experience
• Bi/Multilingual (Spanish-speaking is a plus)