Duke University

Clinical Servcies Manager - MFM / Perinatal

Duke University • $80K — $95K *
Wilmington, NC 28403In-Person
Healthcare
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Nursing, Social Work, Physical Therapy, Occupational Therapy, Speech Therapy, or a related clinical field
  • Minimum of five years of clinical experience, including a supervisory role
  • Certification in ARDMS OB/GYN
  • Fetal Echocardiogram certification is mandatory
  • Strong leadership and team management skills

Responsibilities

  • Oversee daily operations of sonographers while ensuring compliance with governing bodies
  • Implement performance improvement initiatives and conduct quality assurance for sonographer images
  • Manage hiring, orientation, performance evaluations, and staff scheduling
  • Promote imaging services to referring physicians and enhance customer satisfaction
  • Assist in budget preparation and monitoring specific to ultrasound services
  • Foster team collaboration and evaluate educational needs of staff
  • Resolve operational concerns and support personnel in achieving goals

Benefits

  • Supportive work environment focused on professional development
  • Opportunities for team leadership and management growth
  • Engagement with a multidisciplinary healthcare team
  • Contribution to performance improvement and quality assurance initiatives
  • Involvement in budgeting and financial management of clinical services
Full Job Description
JOB LOCATION:

Duke Perinatal Wilmington - 2212 Delaney Avenue, Wilmington, NC

JOB SUMMARY:

We are seeking a Clinical Services Manager for maternal fetal medicine sonography services at Duke Perinatal Wilmington located in Wilmington, NC.

JOB DUTIES AND RESPONSIBILITIES:
  • Oversee daily clinical practice of sonographers, and their work environment in accordance with sonographer governing body(s). Review and monitor staffing levels and productivity.
  • Develop and implement performance improvement activities. Perform quality assurance of sonographer images.
  • Manage various personnel actions including, but not limited to hiring, orientation, performance appraisals, promotions and scheduling; and counsel and conduct formal discipline of clinical staff.
  • Market and promote imaging services to referring physicians. Identify opportunities to improve customer satisfaction.
  • Assist with preparation and monitoring of the ultrasound specific budget components for the clinical department. Perform analysis of financial information, reporting trends and patterns; prepare corrective action plan as necessary.
  • Facilitate the team process including the interdisciplinary communication and negotiation skills. Assist teams in development of team goals and standards; evaluate the educational and competency needs of staff.
  • Manage and resolve concerns encountered by personnel in the development of objectives and goals, annual budgets, physical facility, equipment and supply needs, organizational structure, work distribution and operations process.
  • Conduct performance evaluations for team leaders.
  • Work with all levels of the DUHS system to reduce costs, enhance revenues, and achieve effective use of imaging services. Perform other related duties incidental to the work therein.


JOB ELIGIBILITY REQUIREMENTS:
  • Work requires completion of an accredited Bachelor's degree in a clinical field such as Nursing, Social Work, Physical Therapy, Occupations Therapy, Speech Therapy or a related field.
  • Work requires a minimum of five years of clinical experience, including supervisory experience.
  • ARDMS OB/GYN and Fetal Echocardiogram certification required.

About Duke University

Duke University is a private research university in Durham, North Carolina. Founded by Methodists and Quakers in the present-day town of Trinity in 1838, the school moved to Durham in 1892. Duke's campus spans over 8,600 acres on three contiguous campuses in Durham as well as a marine lab in Beaufort. Duke University is consistently ranked among the top 20 universities in the United States and is a member of the prestigious Ivy League. Duke is also known for its highly ranked medical, law, and business schools. Duke University has a diverse student body, with students from all 50 states and over 100 countries. Duke University was founded in 1838 and is located in Durham, North Carolina.
Learn more about Duke University
Size
40,000 employees
Industry
Education, Government & Non-Profit
* Ladders Estimates

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