SUMMARY
As a Clinical Quality Improvement Consultant, you'll play a key role in advancing safe, timely, effective, efficient, and patient-centered care across MD Anderson. You'll bring clinical and quality improvement expertise to quality and safety councils, programs, and projects while partnering with leaders and multidisciplinary teams to identify performance gaps, improve clinical processes, and drive measurable outcomes at one of the world's leading cancer centers.
You'll also take ownership of projects from definition through implementation and sustainability. You'll develop project aims, milestones, workplans, timelines, data collection plans, and deliverables; analyze baseline and post-intervention results; monitor outcomes at 30, 60, and 90 days; and track the financial and ROI impact of improvement efforts. You'll collaborate closely with Clinical Leaders, Quality and Safety professionals, Healthcare Systems Engineers, and other stakeholders to define current and future-state processes and ensure improvements are practical, measurable, and sustainable.
Beyond project leadership, you'll have the opportunity to serve as a change agent and resource for teams across the organization. You'll provide education and training on quality tools, team facilitation, creative problem-solving, and improvement strategies while helping teams understand and adopt new ways of working. You'll also analyze clinical quality measures aligned with institutional quality and patient safety priorities and escalate high-risk issues and trends for resolution. MD Anderson offers competitive pay, an annual merit increase program, annual incentive opportunities, an employer-funded pension contribution, medical, dental and vision coverage, generous paid time off, and opportunities for professional growth and development.
Bring your clinical expertise, analytical skills, and passion for improvement to a role where you can help transform clinical processes, strengthen patient safety, and create measurable improvements in cancer care.
JOB SPECIFIC COMPETENCIES
Technical and Clinical Expertise
Utilizes Quality Improvement models, methodologies and tools to improve the quality of clinical care.
Performs analysis of current state clinical work structure, processes and performance deltas to determine focus for improvement project.
Identifies project measures using evidenced based best practices for benchmarking and to establish targets.
Use quality tools such as frequency distributions, basic statistics, cause-and-effect diagrams, Pareto charts, process flow charts, check sheets, and control charts
Demonstrates the ability to interpret and apply clinical data (e.g., LOS, readmissions, HAI rates, mortality indices, Patient Experience) to identify performance gaps, and recommend evidence-based solutions.
Guides performance improvements to align with principles of high reliability.
Project Management
Consults and collaborates with Clinical Leaders, Quality/Safety Staff and Healthcare Systems Engineers to facilitate, coach, lead interdisciplinary teams with performance improvement projects.
Provides effective project management with project definition inclusive of:
problem quantification, aim, measures, timeline and deliverables
Baseline and post intervention data graphically displayed
Meets project deliverables in accordance with target timelines.
Develop project milestones and detailed workplans to ensure project success
Contract with clients to ensure a mutual understanding of intended outcomes and roles.
Work with multidisciplinary stakeholders to define current state processes
Collaborate with these stakeholders to develop future state
Design and execute on improvement plans
Develop performance metrics, standards and methods to establish improvement success
Ensure metrics are reachable, practical and, when needed, approved by organizational leadership
Facilitate the collection of metric data from workflows and projects by utilizing sound methodology
Develop data collection plans in collaboration with project stakeholders
Analyze data using appropriate statistical and qualitative methods
Escalate high-risk issues and trends to appropriate party for resolution
Monitors for improvement sustainability utilizing outcome and process measures; 30, 60, 90 days post project summary
Documents project progression and summary results via Department/Division Project tracking venues.
Capture financial and ROI savings for project impacts
Training and Change Management
Provide educational content and delivery of training in quality tools and strategies
Provide training in meeting/team facilitation, group process, creative problem solving.
Act as a change agent for the organization and ensure that process improvement activity is being communicated, understood, and supported
Maintain professional development by expanding knowledge base of methodologies and techniques
Medical Knowledge
Employee demonstrates medical knowledge as defined by position description.
Other duties as assigned
Education
Required:
• Bachelor's Degree in Healthcare or related field
Preferred:
• Bachelor's Degree in Nursing
Work Experience
Required:
• 4 years of experience in healthcare or related field
Preferred:
• 4 years of nursing experience with 1 year of QI experience
Licenses and Certifications
Required (upon hire):
• RN - Registered Nurse - State Licensure OR
• Licensure, registration, or certification in a medical or healthcare discipline
Preferred (upon hire):
• CPHQ - Certified Professional in Healthcare Quality OR
• CQIA - Cert Quality Improvement Assoc OR
• CSSGB - Six Sigma Green Belt OR
• PMP - Project Mgt Professional
The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.
