The Clinical Services Supervisor is a leadership position within the outpatient mental health program responsible for supporting high-quality, trauma-informed, and culturally responsive behavioral health services. This role combines clinical supervision, programmatic support, direct service provision, and administrative leadership to ensure excellence in client care and compliance with regulatory standards.

The Clinical Services Supervisor provides direct clinical supervision to staff and interns, supports crisis management and high-risk case review, and serves as a key partner to the Director of Clinical Services in overseeing daily program operations. This position maintains a select clinical caseload while ensuring staff are supported in delivering compassionate, evidence-based care grounded in principles of diversity, equity, inclusion, and social justice.

The Clinical Services Supervisor also plays an integral role in quality assurance, regulatory compliance, staff development, referral coordination, and continuous quality improvement initiatives. The role includes providing leadership coverage in the absence of the Director of Clinical Services.

Key Responsibilities

Clinical Supervision & Operations

• Provide direct clinical supervision to licensed master social workers and interns through regularly scheduled individual and group supervision sessions.
• Support staff in delivering high-quality, trauma-informed, culturally responsive care with an emphasis on diversity, equity, inclusion, and anti-oppressive clinical practice.
• Serve as a point of escalation for clinical concerns, crises, risk management issues, and complex client situations.
• Provide leadership and supervisory coverage in the absence of the Director of Clinical Services.
• Participate in leadership meetings, interdisciplinary case conferences, incident review meetings, and high-risk case consultations.
• Support staff professional development through mentorship, coaching, performance feedback, and training initiatives.
• Collaborate closely with the Director of Clinical Services to support program operations, clinical initiatives, and strategic planning efforts.
• Collaborate with the Director of Clinical Services in overseeing intake evaluations, referral management, waitlists, case assignments, transfers, and discharge planning.
• Ensure clinical documentation and program operations comply with OMH standards, Medicaid regulations, agency policies, and best practice guidelines.
• Utilize the TheraNest/Ensora Health electronic health record system for documentation, supervision, chart oversight, and compliance monitoring.
• Ensure clinical charts remain audit-ready through chart reviews, documentation oversight, quality assurance monitoring, and implementation of corrective action plans when needed.
• Participate in continuous quality improvement (CQI) initiatives, data review processes, and program evaluation activities in collaboration with the Evaluation and Quality Improvement Team.
• Assist in the development and implementation of policies, procedures, and workflows to strengthen program effectiveness and service delivery.

Clinical Services

• Maintain a select caseload providing individual, family, and/or group psychotherapy services to children, adolescents, and adults in an outpatient mental health setting.
• Conduct comprehensive psychosocial assessments, risk assessments, treatment planning, and crisis intervention services as needed.
• Ensure treatment approaches are client-centered, evidence-based, and responsive to the cultural identities and lived experiences of clients.
• Provide rotating after-hours emergency on-call coverage in accordance with program policy.
• Coordinate care with medical providers, schools, community agencies, and interdisciplinary teams to support continuity of care and client well-being.

As a full time employee at Hudson Guild, you will be eligible for:

• 24 Vacation Days
• 1 Floating Holiday
• 12 Sick Days
• Medical, Dental and Vision Insurance
• 403b Plan