Job DescriptionPrimary Duties and ResponsibilitiesThe Clinical Nurse Navigator I is a registered nurse responsible for the seamless coordination of care across the continuum for patients with complex, integration sensitive diagnoses. Serves as a patient advocate who coordinates care in conjunction with the physicians from time of diagnosis or admission through discharge or up to end of life. Educates patient and family/significant others on the health care experience; implements, coordinates, monitors and evaluates care options, services and resources. Links family/patient to appropriate resources as needed. Proactive in finding ways to enhance the patient experience clinically and in service. Provides an exceptional patient experience. Assists in quality improvement initiatives by gathering, tracking, and researching quality metrics. Monitors outcomes, e.g. patient satisfaction, compliance with treatment regimen and loyalty. Interacts with department Nurses, may orient and train incoming Clinical Nurses and Patient Care Assistants. Performs other duties as assigned.
Women's COE - In addition to the above: Individualized support and guidance to expectant mothers and their families throughout the perinatal journey. Coordinates care, educates patients on pregnancy and childbirth, and assists with navigating/communicating with all team members involved in the patients' journey. Serves as a trusted resource, advocate, and liaison between patients and healthcare providers, ensuring that each patient receives comprehensive and personalized care. Plans and runs multidisciplinary meetings and puts together care conferences.
QualificationsEducation and Experience- Minimum of 5 years' experience in nursing and 3 years of experience in area of specialty required.
Additional department specific requirements are as follows:- Women's COE: BSN required
License Required- Registered Nurse in the State of California - Current and in good standing.
Certifications Required- Women's COE: BLS issued by the American Heart Association
