Clinical Manager, Multi-site Operations

USA Clinics Group

$85K — $105K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School diploma required; Bachelor's Degree preferred.
  • 3+ years' experience managing staffing and scheduling in medical/dental offices.
  • 1+ year of management experience is mandatory.
  • Experience managing clinics across multiple states is advantageous.
  • Strong computer skills, particularly with Microsoft 365 and Excel.
  • Knowledge of patient flow and scheduling in medical offices is essential.
  • Excellent customer service and communication skills are critical.

Responsibilities

  • Oversee daily staff attendance reports and patient care timeliness.
  • Monitor and adjust staff schedules to meet clinic staffing requirements.
  • Track inventory and ensure timely supply requests from staff.
  • Assist in training new hires and monitor their progress during initial training phases.
  • Collaborate with department managers to ensure efficient clinic operations.
  • Act as a contact point for clinical staff regarding inquiries and scheduling issues.
  • Monitor and report on staff productivity.
  • Perform additional duties as assigned.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Paid time off (PTO)
Full Job Description
Position Summary

The Regional Clinical Manager will provide support to 15+ clinics nationwide virtually from our Northbrook, IL. corporate headquarters. This role will report directly to the SVP of Operations and will oversee clinical staff reports, track inventory, oversee employee schedules. and maintain proper patient flow in clinics.

Position Details
  • Location: Corporate Office in Northbrook, IL
  • Schedule: Full-time, including weekends when needed
  • Compensation: $85,000 -$105,000 based on experience and qualifications.


Responsibilities
  • Oversee daily reports for staff attendance and timeliness of patient care
  • Monitor staff scheduling and make changes as needed to ensure staffing needs are met
  • Track inventory status and ensure staff is submitting requests for supplies when required
  • Assist with new hire training and monitor progress throughout training period (30, 60 and 90 days)
  • Work closely with department managers to ensure clinics are running smoothly
  • Serve as point of contact for clinical staff to answer questions, concerns, and scheduling requests (PTO, sick time, etc)
  • Oversee and track productivity reports
  • Additional duties as assigned.

Requirements
  • High School diploma required, Bachelors Degree preferred
  • 3+ years experience overseeing proper staffing and scheduling while managing multiple medical or dental office's required.
  • 1+ year of management experience required.
  • Experience managing clinics in multiple states is a plus.
  • Strong computer skills and experience with Microsoft 365 and Excel
  • Knowledge of medical office patient flow and scheduling
  • Customer service and strong communication skills is a must

Benefits
  • Health
  • Dental
  • Vision
  • 401k
  • PTO


INDH2

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