Job DescriptionClinical Informaticist We are seeking a
clinically grounded, tech-curious, and people-first informaticist to serve as a vital bridge between IT and clinical and operational partners at Ball Memorial Hospital. From coaching new providers and resolving support tickets to proactive relationship-building through office rounding and virtual support, this position requires someone who is comfortable operating in ambiguity, engaging confidently at every level of the organization, and bringing both clinical expertise and a passion for technology to everything they do.
Key RelationshipsReports to: Manager - Information Services
Direct reports: None
Shift:Full time, Monday - Friday; hybrid
Location: Muncie, IN (Ball Memorial Hospital)
The Scope: This role supports clinical informatics operations across assigned sites, including:
- Serving as a liaison between IT and clinical/operational partners at Ball Memorial Hospital
- Providing day-to-day Cerner support and working toward Epic accreditation/certification
- Supporting additional clinical technologies used across the care environment
- Coaching new providers and clinical staff on effective use of health information systems
- Resolving support tickets and providing both virtual and on-site technical assistance
- Proactively rounding in offices and clinical areas to build relationships and identify support needs
- Supporting data analytics and quality of care measures to improve population health outcomes
- Utilizing process improvement and change management skills to promote efficiency through technology
- Considering the impact of technological changes on patient safety, healthcare delivery, and quality reporting
Candidate QualificationsCandidates for this position will be evaluated according to the following criteria and competencies.
- Bachelor's degree required, RN preferred.
- Requires current state of Indiana license as a health care professional (e.g., Registered Nurse with an active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license, Dietitian, Social Worker, or Clinical Psychologist, or other).
- 3-5 years of clinical experience required.
- Experienced user of health information technology systems preferred.
The "DNA" for Success - Clinically Grounded: You bring real clinical experience and understand the environment, workflows, and pressures your end users face every day.
- Tech-Curious: You have a natural interest in how technology can improve care delivery and are eager to deepen your informatics expertise.
- Flexible & Adaptable: You thrive in a role that is intentionally varied- no two days are the same and you embrace that.
- Comfortable with Ambiguity: You can navigate a role that isn't rigidly defined and find your footing without a detailed roadmap.
- People-First: You engage confidently and warmly with everyone from front-line staff to executive leaders, building trust wherever you go.
- Self-Sufficient: You take ownership of your work and move toward independence quickly
- Process-Minded: You see opportunities to improve workflows, reduce friction, and use technology to make care delivery safer and more efficient.
- Lifelong Learner: You are committed to growing your informatics expertise, including pursuing Epic accreditation and relevant certifications.
