Job SummaryDrive EMS sales by enhancing customer satisfaction and retention in the clinical education and implementation process; where new cardiac monitor/defibrillators, AutoPulse or ZOLL Data Systems products are utilized. Reports to the Manager, EMS Training and Clinical Deployment.
Essential Functions- Customer Support: Interface with large competitive conversions and selective North American EMS customers to ensure continual product support throughout both pre- and post-sale stages, as directed by management.
- Deployment - Support new competitive conversions
- Pre-sale awareness of ZOLL products & depth
- Equipment set-up
- Post-sale training and development - (Classroom & field ride-alongs)
- Post-sale troubleshooting
- Post-sale follow-up
- On-site deployment & training timelines
- Train-the trainer program training & curriculum
- ALS & BLS training & curriculum
- Post-deployment satisfaction survey
Required/Preferred Education and Experience- BA/BS Degree required or
- Equivalent required and
- Paramedic level or higher required
- Minimum of 10 years pre-hospital field experience required and
- Clinical training experience (AHA -ACLS, PALS, 12-Lead, ETC02, etc.) required
Knowledge, Skills and Abilities- Technical background: Troubleshooting capital equipment, resuscitation, product management preferred (cardiology a plus)
- Self-starter
- Excellent written and verbal communication skills
- Project management and planning
- Proficiency with common word processing, presentation, spreadsheet and database programs
#LI-REMOTE
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The annual salary for this position is:
$95,000.00 to $120,000.00
Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.
Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location.
