NOTE: This is a remote position, must reside within an hours drive of an airport. This position supports the Western half of the U.S.
Job Summary:Drive EMS sales by enhancing customer satisfaction and retention in the clinical education and implementation process; where new cardiac monitor/defibrillators, automated CPR devices, mechanical ventilators or ZOLL Data Systems products are utilized. Reports to the Manager, US EMS Training and Clinical Deployment.
Essential Functions:- Customer Support: Interface with large competitive conversions and select North American EMS customers to ensure continual product support throughout both pre- and post-sale stages, as directed by management.
- Deployment - Support new competitive conversions
- Equipment set-up
- Post-sale training and development - (Classroom, field rides, remote support)
- Post-sale troubleshooting
- Post-sale follow-up
- "One-ZOLL" - Be a liaison in coordinating efforts amongst ZOLL departments/personnel to ensure customer vision of "One-ZOLL."
- Territory Managers
- Regional and Strategic Account Managers
- Technical Support
- Global Product Management
- Marketing
- Travel 60-80%, includes over-night stays and occasional weekends
Skills Requirements:- Paramedic level or higher
- Minimum of 10 years pre-hospital field experience
- Clinical training experience (AHA -ACLS, PALS, 12-Lead, ETC02, etc.)
- Technical background: Troubleshooting capital equipment, resuscitation, product management preferred (cardiology a plus)
- Self-starter
- Excellent written and verbal communication skills
- Project management and planning
- Proficiency with common word processing, presentation, spreadsheet and database programs
Required/Preferred Education and Experience:- BA/BS Degree or equivalent
#LI-REMOTE
#LI-HM1
The annual salary for this position is:
$95,000.00 to $120,000.00
Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.
Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location.
