Job Summary:
Under the direction of the Operations Manager assumes leadership accountability and responsibility for shift operations, as well as supervision and support of those providing patient care.
Essential Functions & Responsibilities:- Supervises the day-to-day operations of clinical case management and consultative services at Mary Washington Hospital and Stafford Hospital.
- Develops, implements, and monitors compliance to ensure standards of practice for patient care.
- Coordinates a structured, strengths- based learning experience as a field liaison for Master's level students, providing clinical supervision and communication.
- Provides clinical supervision of Associates.
- Utilizes the Performance Improvement process to identify opportunities in clinical practice, departmental operations, policy and procedures.
- Facilitates team collaboration with department leadership to develop and implement improvements.
- Reviews and supervises the disposition of patients seen by case management staff.
- Performs case management duties and acts a resource to Associates.
- Responsible for recruitment, selection, orientation, and retention of Associates. Provides coaching, mentoring and counseling as appropriate.
- Monitors the use of clinical resources; works in partnership with the leadership to implement care utilizing appropriate resource management.
- Performs other related duties as assigned.
Qualifications:- Master's degree in in a behavioral health discipline required.
- Licensed as a LCSW, LPC as defined by the Virginia Department of Health required.
- Knowledge of developmental issues impacting patients is required.
- Demonstrated proficiency and experience in verbal and written communication required.
- Experience with Microsoft Office programs required.
- CPI certification required within 90 days of hire.
- AHA BLS Provider CPR required at hire.
- A minimum of two years in clinical management experience is preferred.
- A minimum of six years in mental health experience is preferred.
- Professional affiliation with an organization pertaining to clinical specialty preferred.
- Working knowledge of reimbursement and managed health care systems preferred.
Required
Physical Requirements: Constant (67-100% of workday) sitting and use of arms and hands; occasional (0-33% of workday) standing, walking, bending, squatting; ability to lift, push, and pull up to 10 lbs.; auditory and visual skills.
Mental Requirements: Possesses critical thinking and analytical skills. Ability to multi-task. Ability to communicate effectively and collaborate with a multi-disciplinary team.
Environmental Requirements and Exposure Hazards: Potential risk of exposure to chemicals.
