Responsibilities*

• Provide comprehensive, patient- and family-centered nursing care as a member of the Pediatric Neurosurgery multidisciplinary team, including preoperative and postoperative support across the continuum of care.
• Perform focused and ongoing assessments independently to guide effective clinical decision-making and patient care.
• Manage patient triage and follow-up through multiple modalities, with telephone triage as a primary function, including symptom calls, Red Calls, portal messages, encounter follow-up, and test result communication.
• Support clinic workflows through in-person and remote care, including patient intake, medication reconciliation, nurse visits (in-person/video), and assistance with procedures as needed.
• Deliver culturally sensitive, age-appropriate care using team-based nursing models, incorporating patients and families into care planning and decision-making.
• Educate patients and families on diagnoses, medications, side effects, and care plans by assessing readiness to learn, developing individualized teaching plans, and adapting approaches to ensure understanding.
• Document nursing assessments, care, and education accurately, efficiently, and in accordance with hospital policies and protocols.
• Collaborate effectively with nursing colleagues, physicians, assistive personnel, and interdisciplinary partners; provide functional supervision and delegate tasks appropriately following the 5 Rights of Delegation.
• Develop and maintain therapeutic, professional relationships characterized by empathy, clear boundaries, cultural humility, and constructive conflict resolution.
• Utilize internal and community resources to promote continuity of care, address psychosocial or ethical concerns, and support optimal patient outcomes.
• Uphold hospital standards, apply unit policies with ease, and actively participate in quality improvement initiatives.
• Demonstrate strong critical thinking, organization, communication, technological proficiency, and the ability to manage multiple interventions simultaneously.
• Function with minimal supervision, high motivation, and strong patient advocacy while supporting Pediatric Neurosurgery and Pediatric Surgical Services as needed.
• Perform additional duties as required to meet departmental and patient care needs

Expectations

• Demonstrated ability to apply critical thinking skills in daily practice: assessment, planning, intervention, and evaluation.
• Demonstrated ability to organize and manage multiple interventions simultaneously.
• Demonstrated ability to problem solve in a collaborative manner.
• Demonstrated excellent written and verbal communication skills.
• Candidate will be expected to demonstrate their ability to function competently with the electronic medical record and other technological applications
• Additional responsibilities to be determined based on the needs of the department

Required Qualifications*

• Bachelors degree in Nursing - OR - Associates degree or diploma in Nursing and a Masters degree in Nursing
• Current license to practice nursing in the State of Michigan.
• Minimum of three years of recent (within the past 5 years) clinical pediatric experience as an RN
• Baseline knowledge of the neurosciences obtained through experience caring for patients with conditions of the brain, spinal cord, or nervous system.
• Minimum of one year of recent (within the past 3 years) ambulatory care nursing experience with demonstrated proficiency in phone triage, in basket management, and documentation within and electronic medical record.
• Demonstrate excellent written and verbal communication skills as evidence by resume, annual evaluations, and references

NOTE: To be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.

RESUME REQUIRED (for both internal & external applicants):

You must attach a complete and accurate resume to be fully considered for this position.

Desired Qualifications*

• Minimum of one year of recent (within the past 3 years) ambulatory care nursing experience with demonstrated proficiency in phone triage, inbasket management, and documentation within and electronic medical record. ?
• Demonstrate excellent written and verbal communication skills as evidence by resume, annual evaluations, and references.
• RN experience with the Pediatric Neurosurgery population
• Certification in Ambulatory Nursing

Nursing Specific Info

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

Nursing at Michigan offers a competitive salary with excellent benefits!

Hourly range for RSAM Competent, Registered Nurses $43.10-$67.03/ hour

Evening Shift Differential-$3.00 / hour

Night Shift Differential- $4.00 / hour

Day Shift Weekend Differential- $2.90 / hour

Evening Shift Weekend Differential- $5.90 / hour

Night Shift Weekend Differential- $6.90 / hour

Charge Nurse Differential- $1.00 / hour

The benefit package includes:

• Excellent medical, dental and vision coverage
• 2:1 Match on retirement savings and immediate vesting
• Generous Paid Time Off Allowances
• Robust Tuition and Certification support programs
• Large offering of no cost CEs and professional development for advancement

Nursing Specific Info

Salary & Nursing Framework Level:
This UMPNC RN posting is posted under the Role-Specific Advancement Model (RSAM) as:

CCC- COMPETENT.

Actual RSAM LEVEL and salary will be determined at time of hire.

RSAM levels range from CCC-COMPETENT to CCC-EXPERT TO CCC-MASTERY to CCC- MASTERY PLUS.

Required qualifications must be met by the candidate in order to be interviewed and considered for the position.
Posting may be filled after the initial 5-day posting period.
Applicants who have left the UMPNC bargaining unit must include on their resume dates of past employment including months and years of service along with effort.
Positions less than 20 hours/week may be combined.

If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at (734) 936-5183.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

Work Schedule

Hours/Week: 40 hour/week

Day shift, Monday through Friday, with possibility for evenings, weekends, and holidays based on clinic needs. Flexibility is required.

Location: C.S. Mott Childrens Hospital, Ambulatory Care Services, Pediatric Neurosurgery Clinic, Sites could change in future as service is expanded to different locations. Availability to float in all Pediatrics Neurosurgery Areas.

All new employees will be expected to float to a designated unit(s) in times of low census.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Job Detail

Job Opening ID

280413

Working Title

CLINICAL CARE COORDINATOR (Ambulatory Care- Pediatric Neurosurgery Clinic)

Job Title

CLIN CARE COORD COMPETENT-NE

Work Location

Michigan Medicine - Ann Arbor

Ann Arbor, MI

Modes of Work

Onsite

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

Um Hospital

Department

MM CW Neuro/Oral/Plastic Surg

Posting Begin/End Date

7/20/2026 - 7/27/2026

Salary

$89,648.00 - $142,126.40

Career Interest

Nursing- All Nursing
Nursing- Ambulatory Care and Clinics
Nursing- Pediatrics