Clinical Applications Analyst

Central Peninsula Hospital

$70K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or GED
  • 4-6 years of Information Services experience depending on level
  • Minimum of 2-4 years EHR experience for entry to mid-level roles
  • Experience with clinical applications, healthcare workflows, and application configuration preferred
  • Experience leading projects, mentoring teams, or strategic planning for senior roles preferred

Responsibilities

  • Administer and manage lifecycle of clinical applications
  • Fulfill service requests and respond to incidents
  • Support clinical workflow optimization and application performance
  • Manage identity and access governance processes
  • Maintain up-to-date documentation and application portfolios
  • Drive continuous improvement initiatives
  • Serve as a liaison with stakeholders and vendors

Benefits

  • Comprehensive health insurance plans
  • Competitive retirement plans with contributions
  • Generous paid time off policy including vacation and sick leave
  • Public Service Loan Forgiveness program eligibility
  • Opportunities for professional development and training
  • Employee wellness programs and discounts
Full Job Description
This position requires authorization to work in the United States without current or future visa sponsorship. This is an on-site position.

Position Summary: The Clinical Applications Analyst job family is responsible for the administration, reliability, optimization, and support of enterprise clinical application platforms that enable patient care, clinical operations, and regulatory compliance. This includes the administration and lifecycle management of the Electronic Health Record (EHR), Enterprise Clinical Imaging (EIS), Laboratory Information Systems (LIS), and other non-biomedical clinical applications supporting diagnostic, therapeutic, clinical documentation, and care coordination workflows.

This job family emphasizes application lifecycle execution, service request fulfillment, incident response, customer support, identity and access governance, application portfolio management, documentation, education, operational discipline, workload management, and continuous improvement rather than direct end-user ownership of clinical operations.

This position may be filled as a Clinical Applications Analyst Associate (I), Clinical Applications Analyst (II), or Clinical Applications Analyst Senior (III) depending on qualifications, experience, and organizational need.
Clinical Applications Analyst Associate (Entry-Level; I)
Requirements
  • High School Diploma or GED
  • 4 years of Information Services experience, including a minimum of 2 years of Electronic Health Record (EHR) experience
  • Experience supporting clinical applications, healthcare workflows, application configuration, testing, or production support, preferred
Summary Scope: At the entry level, Clinical Applications Analysts contribute independently to clinical application lifecycle activities, service request fulfillment, incident response, customer support, identity and access administration, application portfolio maintenance, documentation, and workload coordination while developing foundational knowledge of healthcare workflows, governance standards, and assigned clinical application ecosystems. Working under guidance from more experienced analysts, they help ensure reliable, secure, and compliant clinical application operations.
Clinical Applications Analyst (Mid-Level; II)
Requirements
  • High School Diploma or GED
  • 5 years of Information Services experience, including a minimum of 4 years of Epic Electronic Health Record (EHR) experience
  • Experience independently administering, configuring, supporting, and optimizing enterprise clinical applications across EHR and related clinical systems, preferred
Summary Scope: At the mid-level, Clinical Applications Analysts lead the administration and optimization of assigned clinical application ecosystems by executing application lifecycle activities, fulfilling complex service requests, resolving higher-impact incidents, supporting clinical workflow optimization, administering identity and access controls, maintaining authoritative documentation, and driving operational consistency and continuous improvement. They partner with clinical stakeholders with moderate independence to ensure dependable, secure, and compliant service delivery.
Clinical Applications Analyst Senior (Senior-Level; III)
Requirements
  • High School Diploma or GED
  • 6 years of Information Services experience or
  • 6 years of EHR Analyst experience
  • Experience leading clinical application initiatives, mentoring analysts, coordinating vendor relationships, or contributing to enterprise application strategy and modernization efforts, preferred
Summary Scope: At the senior level, Clinical Applications Analysts drive operational governance and application lifecycle strategy across enterprise clinical application environments. They resolve major incidents, oversee complex application, identity, and service scenarios, enforce operational standards, maintain application portfolio integrity, and serve as primary liaisons between the organization, vendors, and external partners. Senior analysts mentor team members, coordinate cross-functional initiatives, promote standardization and automation, and lead continuous improvement efforts to ensure reliable, secure, compliant, and effective clinical application services that enable patient care and clinical operations.

At CPH, we value our employees and offer a comprehensive benefits package designed to support your well-being and professional growth. Our competitive pay is just the beginning. We also provide:
  • Health Insurance: Comprehensive plans to keep you and your family healthy.
  • Retirement Plans: Invest in your future with our competitive 403(b) options and employer contributions.
  • Paid Time Off: Enjoy a generous PTO policy, including vacation and sick leave.
  • Public Service Loan Forgiveness program qualifying employer. Click here to learn more about this program.
  • Professional Development: Opportunities for growth through training, workshops, and more.
  • Additional Perks: Employee wellness programs, discounts, and much more!

*Current employees are not eligible for the Critical Position Bonus.

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