Clinical Accounts Manager, Northwest

Centinel Spine, LLC

$135K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or Equivalent in a related area
  • 3-5 years of Operating Room experience in sales or clinical role, preferably spine
  • Knowledge of AdvaMed and federal healthcare guidelines
  • Strong relationship building skills across various disciplines
  • Ability to manage processes for timely implementations
  • Excellent written and oral communication skills
  • Proficient in Microsoft Excel, Word, and Outlook

Responsibilities

  • Align with Regional Managers on arthroplasty targets for clinical meetings
  • Provide clinical support to new arthroplasty users
  • Identify and manage training needs for key customers and staff
  • Collaborate with marketing to execute strategies for Centinel products
  • Educate and train stakeholders on compliance and product specifications
  • Execute engagement plans with Market Development and Regional Sales Managers
  • Partner with Operations and Marketing for corporate communication

Benefits

  • Comprehensive healthcare benefits effective from day one
  • Generous paid time off and holiday programs
  • Opportunity to earn quarterly and year-end bonuses
  • Supportive work environment focused on team collaboration
Full Job Description
About the opportunity

If you are passionate about making a difference, we are looking for a Clinical Accounts Manager for the Northwest responsible for ensuring excellent clinical outcomes with our surgeon partners. This field-based position interacts with internal and external personnel to plan, coordinate, and execute a cross-functional strategy to exceed growth goals. Ideal candidates should live in the covered region, targeting Oregon or Washington State, close to an airport. The role reports to the Senior Clinical Accounts Manager.

Where you will make an impact:

  • Align with Regional Managers on strategic arthroplasty targets within their territory for clinical meetings.
  • Provide clinical support to new arthroplasty users (surgeons and distributors) to ensure the best possible outcome.
  • Identify and manage ongoing training needs for key customers, Operating Room support staff and sales teams.
  • Work in coordination with the product marketing team to execute strategies for Centinel products based on marketing programs and externally facing commercial initiatives.
  • Partner with marketing and sales training team to develop training curriculum to advance, competitive technology knowledge, and company awareness.
  • Educate and train clinicians, sales team and distributors to assure applicable regulatory compliance and understand the specifications and purposes of prodisc products.
  • Collaborate with field-based Market Development Managers, Regional Sales Managers and Marketing to execute engagement plans to facilitate the surgeon relationships and utilization of Centinel technology.
  • Partner with Operations and Marketing to ensure proper communication is provided to all corporate disciplines and departments.
  • Work closely with management, surgeon advisors and marketing personnel with the objective of executing corporate objectives, identifying strategic opportunities and advancing Centinel Spine's corporate philosophy.
  • Performs other duties as assigned.


What you will bring:

  • Bachelor's Degree or Equivalent in related or practical area of practice.
  • 3-5 years of Operating Room experience in sales or clinical role, preferably spine.
  • Knowledge of AdvaMed and federal guidelines related to the healthcare industry or any federally regulated environment.
  • Demonstrated relationship building skills with the ability to liaise between healthcare professionals, Sales, Marketing, Medical Education, Reimbursement, Clinical Operations and Product Development.
  • Ability to accurately and effectively manage processes to ensure timely implementations and outcomes.
  • Demonstrated relationship building and management skills with attention to detail.
  • Effectively communicates and escalates challenges appropriately.
  • Excellent written and oral communication skills.
  • Proficient in Microsoft Excel, Word and Outlook.
  • Ability to adapt to constant changes in workflows.
  • Detail oriented and highly organized.


Where you will go:

  • Remote field-based position in the Northwest.
  • Up to 75% travel, with some weekends.


What we offer:

  • Centinel Spine offers a $135,000 annual base salary with the ability to earn quarterly, and yearend bonus incentives based on target achievement.
  • We offer a comprehensive healthcare benefits program that includes medical, dental, vision, life insurance and disability coverage along with the several voluntary benefit programs for work/life needs, effective on the first day of employment.
  • We also offer generous paid time off and company paid holiday programs.
  • This is an excellent opportunity to work for a growing, team orientated company passionate about making a difference, improving patient lives.


Note: The above job description describes the general nature and level of work being performed by employees assigned to this position. It is not intended to be construed as an all-inclusive list of all responsibilities, duties and skills required of all employees assigned to this position. Duties, responsibilities and activities may change at any time with or without notice.

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