Johnson & Johnson

Clinical Account Specialist - Montreal, QC - Johnson & Johnson MedTech, Electrophysiology

Johnson & Johnson$74K — $110K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • University Degree in health sciences, engineering, or business or a Cardiology Technologist diploma required.
  • Minimum 1 year of clinical, technical, or research experience in patient care or medical devices accepted.
  • Knowledge of the CARTO 3 mapping system is an asset.
  • Strong interpersonal skills to work collaboratively with medical staff during procedures.
  • Willingness to travel up to 40% for business needs, including overnight trips.
  • Valid driver's license with a clean driving record required.
  • Fluency in English and French is mandatory.

Responsibilities

  • Provide clinical support on the safe use of CARTO 3 in Electrophysiology and OR environments.
  • Offer expertise on the complete Biosense Webster product line related to electrophysiology procedures.
  • Serve as the primary contact for clinical inquiries within hospital accounts, managing on-site customer service and inventory.
  • Educate and train clients on CARTO 3 and relevant products and techniques in electrophysiology.
  • Play a vital role in launching new technology through appropriate training and feedback collection from physicians.
  • Manage account relationships strategically in collaboration with the Product Specialist to grow market share.

Benefits

  • Participate in the company's sales incentive program.
  • Access to professional development and training opportunities.
  • Work in a dynamic and innovative company renowned for its medical technologies.
  • Opportunity to be part of a leading team in the field of electrophysiology.
Full Job Description
Job Function:
MedTech Sales

Job Sub Function:
Capital Sales -- MedTech (Commission)

Job Category:
Professional

All Job Posting Locations:
Montréal, Quebec, Canada

Job Description:

Spécialiste des comptes cliniques

Johnson & Johnson MedTech Electrophysiologie est présentement à la recherche d'un spécialiste des comptes cliniques à Montréal et les environs. Il s'agit d'un poste contractuel à temps plein.

Johnson & Johnson Medtech (JJMT), une division de Johnson & Johnson Inc., commercialise et distribue des solutions d'appareils médicaux destinés à être utilisés dans des établissements de soins de santé primaires et institutionnels partout au Canada. JJMT se concentre sur la fourniture d'options de traitement minimalement invasives couvrant diverses procédures médicales et états pathologiques. Parmi les produits représentés par ses différentes unités commerciales, citons : les instruments chirurgicaux, les implants orthopédiques, les dispositifs pour la santé des femmes, y compris les soins du sein, la prévention des infections et les stérilisateurs à usage général, les solutions pour hernies, les produits hémostatiques, les diagnostics et les traitements cardiovasculaires et neurovasculaires.

Biosense Webster Inc. (BWI), membre de la famille d'entreprises de Johnson & Johnson Medtech, allie un esprit d'entreprise, une technologie de pointe et l'impact mondial de Johnson & Johnson. Will Webster a mis au point le premier cathéter cardiaque pratique à pointe dirigeable il y a une trentaine d'années et s'est ensuite associé aux innovations de pointe de BWI dans le domaine de la visualisation des signaux intracardiaques. Aujourd'hui, BWI est reconnu dans le monde entier comme un leader de l'industrie dans le développement de solutions innovantes pour les arythmies cardiaques. Guidés par les besoins des électrophysiologistes et de leurs patients, nous avons été à l'origine d'avancées technologiques allant du premier cathéter dirigeable au cathéter de cartographie avec technologie TRUErefTM OptrellTM, en passant par le système de cartographie et de navigation cardiaque tridimensionnelle le plus sophistiqué d'aujourd'hui (système de cartographie CARTO 3), avec une technologie de cathéter d'ablation par force de contact intégrée. Une vaste expérience, une attention constante et une technologie de pointe continuent à faire de BWI un leader mondial dans le diagnostic et le traitement des arythmies cardiaques.

Principales responsabilités

- Fournir un soutien clinique professionnel aux médecins et aux prestataires de soins de santé sur l'utilisation sécuritaire et efficace de notre système de cartographie tridimensionnelle (CARTO 3) dans les salles d'électrophysiologie et les salles d'opération.

- Fournir un soutien et une expertise sur l'ensemble du portefeuille de produits de Biosense Webster relatifs aux procédures d'électrophysiologie, y compris les cathéters de diagnostic et d'ablation, les cathéters d'échographie intracardiaque (ICE) et le générateur d'ablation par radiofréquence (RF) ou par champ pulsé (PFA).

- Agir en tant que point de contact principal pour toutes les considérations cliniques dans les comptes hospitaliers du territoire (y compris le service à la clientèle, la gestion des stocks et le dépannage de l'équipement).

- Agir en tant que ressource technique par le biais de l'éducation et de la formation concernant CARTO 3, les produits Biosense Webster, les techniques d'ablation et les procédures d'électrophysiologie avec les clients nouveaux et existants (médecins, infirmières et technologues).

- Responsable de jouer un rôle intégral dans le déploiement optimal de la nouvelle technologie, y compris la formation de pair à pair parmi le personnel de BW, la formation et les présentations aux clients et la collecte des commentaires des médecins.

- En tant que membre clé de l'équipe de terrain, gérer les relations avec les comptes de manière réfléchie et stratégique, en collaboration avec le spécialiste des produits, afin d'atteindre les objectifs de croissance de l'activité et de la part de marché.

Qualifications :

- Un diplôme universitaire en sciences de la santé, en ingénierie ou en commerce ou un diplôme de technologue en cardiologie est requis.

- Un minimum d'un an d'expérience clinique, technique ou de recherche dans le domaine des soins aux patients, en milieu hospitalier ou dans le domaine des dispositifs médicaux (les stages éducatifs ou pratiques sont acceptés en tant qu'expérience professionnelle).

- Connaissance du système de cartographie CARTO 3 un atout.

- Capacité à travailler en parfaite harmonie avec les médecins et les infirmières en leur accordant toute l'attention nécessaire pendant toute la durée de l'intervention cardiaque. Le poste exige de travailler en salle d'opération, d'assister à des interventions sur des patients en direct et d'être prêt à travailler selon des horaires variables pour répondre aux besoins des patients.

- Le candidat doit être prêt à effectuer jusqu'à 40 % de déplacements professionnels de nuit sur son territoire en fonction des besoins des clients et de l'entreprise, parfois dans des délais très courts.

- La conduite étant une exigence du poste, un permis de conduire valide est nécessaire et le dossier de conduite sera vérifié pour conduire le véhicule fourni par l'entreprise.

- Maîtrise de l'anglais et du français.

- Bilingue (français et anglais) - veuillez noter qu'une maîtrise de l'anglais (à l'écrit comme à l'oral) est requise pour ce poste, puisque vous serez appelé(e) à interagir avec des clients et des parties prenantes anglophones.

- Possibilité de devoir soulever des charges allant jusqu'à 40 livres.

Clinical Account Specialist

Biosense Webster Inc.is currently recruiting for a Clinical Account Specialist position based in Montreal. This is a fixed term, full-time position.

Johnson & Johnson Medical Companies (JJMT), a division of Johnson & Johnson Inc., markets and distributes medical device solutions for use in institutional and primary health care settings across Canada. JJMT focuses on providing minimally invasive treatment options spanning various medical procedures and disease states. Among the products represented by its various business units are surgical instruments, orthopedic implants, devices for women's health including breast care, infection prevention and general-purpose sterilizers, hernia solutions, hemostatic products, cardiovascular and neurovascular diagnostics and treatment.

Biosense Webster Inc. (BWI), a member of Johnson & Johnson's Family of Companies combines an entrepreneurial spirit, leading edge technology, and the worldwide impact of Johnson & Johnson. Will Webster developed the first practical deflectable tip cardiac catheter some 30 years ago and later partnered with Biosense Webster International's (BW) industry-leading innovations in visualizing intra-cardiac signals. Today, BWI is recognized worldwide as an industry leader in developing innovative solutions to cardiac arrhythmias. Guided by the needs of electrophysiologists and their patients, we have pioneered technological advancements ranging from the first deflectable tip catheter to the OptrellTM multi-electrode mapping catheter, to today's most sophisticated three-dimensional cardiac mapping and navigation system (CARTO3 Mapping System), with integrated contact force ablation catheter technology. Extensive experience, consistent focus and advanced technology continue to make BWI a global leader in the diagnosis and treatment of cardiac arrhythmias.

Key Responsibilities:
  • Provide professional clinical support to physicians and health care providers on the safe and effective use of our three-dimensional mapping system (CARTO 3) in the Electrophysiology and OR suites.
  • Provide support and expertise on the full Biosense Webster product portfolio relating to electrophysiology procedures, including diagnostic and ablation catheters, intra-cardiac echo (ICE) catheters, RF and PFA ablation generators.
  • Act as the main point of contact for all clinical considerations at hospital accounts in the territory (including customer in-servicing, inventory management and equipment troubleshooting).
  • Act as a technical resource through education and training relating to CARTO 3, Biosense Webster products, ablation techniques, and electrophysiology procedures with new and existing customers (physicians, nurses and technologists).
  • Responsible in playing an integral part in optimally rolling out new technology, including peer to peer training amongst BW staff, customer training & presentations and physician feedback collection.
  • As a key member of the field team, manage account relationships in a thoughtful and strategic manner in collaboration with the Product Specialist to drive business and market share growth objectives.


Qualifications:
  • A University Degree in health sciences, engineering or business or a Cardiology Technologist diploma is required.
  • A minimum 1 year of clinical, technical or research work experience in a patient care, hospital environment or medical device background (Educational placements or practicums accepted as work experience).
  • Ability to focus on working seamlessly with operating physicians and nurses by providing undivided attention throughout the entire cardiac procedure. Position requires working in an operating room setting, attending live patient procedures and willing to work variable hours to meet patient needs.
  • Must be willing to travel up to 40% overnight business travel within territory based on customer and business needs, occasionally on short notice.
  • As driving is a requirement of the role, a valid driver's license and safe driving record are requirements to operate a company issued vehicle.
  • Fluent English & French.
  • English required due to frequent communication with English-speaking stakeholders.
  • May be required to lift up to 40 lbs.


Required Skills:

Preferred Skills:
Analytical Reasoning, Brand Positioning Strategy, Business Behavior, Competitive Landscape Analysis, Confidentiality, Customer Centricity, Customer Experience Management, Execution Focus, Financial Reports, Market Opportunity Assessment, Presentation Design, Problem Solving, Product Knowledge, Sales Channels, Strategic Sales Planning, Sustainable Procurement, Vendor Selection

The anticipated base pay range for this position is :
$74,000.00 -$110,000

Additional Description for Pay Transparency:
Additional benefits and eligible to participate in the companies sales incentive program.

About Johnson & Johnson

Scio Diamond creates single-crystal Type IIa diamonds for the jewelry market and for industrial applications. It employs a patent-protected chemical vapor deposition (CVD) process in a precisely controlled laboratory setting to produce diamonds. It was founded in 2009 and is headquartered in Greenville, South Carolina.

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