Clinic Operations Section Director - 61006235

State of South Carolina

$108K — $122K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 5-7 years of progressive program management experience.
  • Proven track record in leading strategic initiatives and cross-functional teams.
  • Experience administering public health programs in clinical settings.
  • Proficient in Microsoft Office, particularly Excel and Word.
  • Strong written and verbal communication skills.
  • Knowledge of state and federal public health regulations and requirements.

Responsibilities

  • Direct statewide traditional and non-traditional clinic operations planning and implementation.
  • Provide operational leadership for site technical needs and project coordination.
  • Supervise Clinic Operations Directors and health department staff for effective service delivery.
  • Monitor data trends for productivity and quality assurance in client services.
  • Participate in public health emergency preparedness and response activities.

Benefits

  • 15 days annual leave and 15 days sick leave each year.
  • 13 paid holidays and paid parental leave.
  • Comprehensive health, dental, and vision insurance for employees and family.
  • Retirement benefits with multiple plan options including deferred compensation program.
  • Hybrid work options available after the first year of employment.
Full Job Description
Salary: $108,000.00 - $122,000.00 Annually
Location : Lexington County, SC
Job Type: FTE - Full-Time
Job Number: 191702
Agency: Department of Public Health
Division: Health Promotion and Services
Opening Date: 08/13/2026
Closing Date: 8/23/2026 11:59 PM Eastern
Class Code:: AH55
Position Number::
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Grade: GEN13
Hiring Range - Min.: $108,000.00
Hiring Range - Max.: $122,000.00

Job Responsibilities

"Headquarters Negotiable"
Under the general supervision of the Clinical Services Bureau (BCS) Director, the Clinic Operations Section Director directs planning, implementation, and evaluation of statewide traditional and non-traditional DPH clinic operations; collaborates closely with the Quality Assurance and Administration, Service Delivery, and Program Integration Section Leads, other Health Programs bureaus, the Professional Practice Section of the Health Collaboration Branch, Pharmacy, and statewide leadership to ensure effective and efficient monitoring, implementation, and delivery of client services across all programs.
Operational LeadershipProvides strategic leadership for clinic operations site and building technical needs, to include special projects related to construction. Ensure program procedures are in place and site operations follow established standards. Coordinate with other Bureaus and Sections, to include Finance and Operations, to monitor site activities to ensure compliance with standards, policies, and procedures, standing orders, and state, and federal laws. Ensure that site related audits are performed as indicated and action plans are followed. Collaborate and coordinate area training days and engagement activities; serves as the county partner contract services liaison, providing letters of support, memoranda of agreement, and contracts as needed. .

Clinic and Mobile Health Unit OversightProvides oversight and supervision for Clinic Operations Directors and health department staff. Maintain awareness of site needs through deliberate coordination with operations directors, health department managers, and other on-site supervisors. Maintain routine meetings to ensure coordination of admin and service delivery staff to meet program/scheduling needs. Collaborate with lab, pharmacy, procurement, and logistics to ensure continuity and consistency of site services. Maintain awareness of mobile health unit needs to include staffing, scheduling, and liaison to communicate technical needs.

Performance ManagementCoordinates with Quality Assurance, HPB Coordination, Program Integration, and Service Delivery sections to monitor available data for productivity and access to services and CQI principles to ensure high-quality DPH client services through adherence to current program policies and compliance with federal cooperative agreements; Monitors trends for processes within clinics for successes and weaknesses and makes adjustments for improvements as indicated.

Public Health Preparedness and Emergency ResponseParticipate in disaster preparedness activities, training and planning to include including outbreak management, shelter operations, expanded EPI team activities, and mass dispensing/vaccination efforts. Provide strategic direction and planning for emergencies, outbreaks and public health priorities as requested. Assures emergency procedures, staffing, mock drills and staff training is documented at each site. Ensures health department and Mobile Health Unit readiness through planning, staff training, and maintenance of supplies.

Other duties as assigned.

Minimum and Additional Requirements
State Minimum Requirement: A bachelor's degree and relevant program management experience.
Agency Additional Requirements: Bachelor's degree with five (5) years of progressive program management and supervisory experience. Proven track record of driving strategic and tactical program initiatives, leading cross-functional teams, and delivering measurable organizational impact. Experience administering public health-related programs and services within clinical settings and proficiency in Microsoft Office (Word and Excel) are required.
Knowledge of management principles, government processes, and organizational structure. Skilled in applying rules and regulations, managing staff, and fostering relationships with state, federal, and private organizations. Strong written and verbal communication. Familiar with Medicaid and SC DHHS program requirements. BLS and First Aid certification required within six (6) months.
Ability to work extended hours as needed. Valid driver's license is required. Work may require travel and periodic overnight travel may be required. This position involves work with Personally Identifiable Health Information (PHI) and requires employee to maintain an up-to-date HIPAA and data security and confidentiality training at all times. Available to assist during times of public health emergency and outbreak response efforts: participates in agency/ division preparedness efforts and responds to response operations as outlined in the DHEC Emergency Plans, which may include staffing of shelters, triage and/or subject to be on call 24/7.
Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.
"Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered in meeting the minimum qualifications, subject to approval by the DPH Chief Human Resources Officer, or their delegate."
Preferred Qualifications
Master's degree in public health, health care administration, nursing or other related field. At least ten (10) years of experience supervising large teams in a health care system/setting. Knowledge of state and federal laws, rules and regulations pertaining to section and bureau activities. Knowledge of public health administration principles and practices relative to section and bureau activities.
Additional Comments

The South Carolina Department of Public Health offers an exceptional benefits package for FTE positions that includes:
  • 15 days Annual (Vacation) Leave per year
  • 15 days Sick Leave per year
  • 13 Paid Holidays
  • Paid Parental Leave
  • Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click for additional information.
  • S.C. Deferred Compensation Program available
  • Retirement benefit choices *
    • State Retirement Plan
    • State Optional Retirement Program

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

HYBRID WORK: The option to work partially remote or adjusted work hours may be available after 12 months of employment for approved positions.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01

Employment Authorization and Visa Sponsorship Applicants must be legally authorized to work in the United States at the time of hire and must maintain valid work authorization throughout the duration of their employment. This agency does not sponsor employment-based visas, including but not limited to H-1B visas, nor does it provide sponsorship for permanent residency or other employment-based immigration benefits now or in the future. Individuals who are authorized to work in the United States under Optional Practical Training (OPT) through a valid F-1 student visa may apply, provided they possess current employment authorization and do not require employer sponsorship to continue working in the United States at any point during employment. All offers of employment are contingent upon verification of identity and eligibility to work in the United States in accordance with federal law. This agency complies with all applicable federal employment eligibility verification requirements. By submitting this application, I certify that I am legally authorized to work in the United States and will not require employer sponsorship for a work visa now or at any time during employment.
  • Yes
  • No

02

Are you willing to travel within the state as necessary?
  • Yes
  • No

03

Do you have at least ten (10) years of experience supervising large teams in a health care setting?
  • Yes
  • No

04

If you answered "yes" to #3, please explain.
05

Do you have a Bachelor's degree with five (5) years of progressive program management and supervisory experience?
  • Yes
  • No

06

Do you have a valid driver's license?
  • Yes
  • No

07

Are you up to date regarding HIPAA and data security and confidentiality training?
  • Yes
  • No

08

Do you have a Master's degree in public health, health care administration, nursing or other related field?
  • Yes
  • No

09

Do you have at least ten (10) years of experience supervising large teams in a health care system/setting?
  • Yes
  • No

10

Which of the following best describes your relevant work experience?
  • No relevant experience
  • 1 - 2 Years
  • 3 - 5 Years
  • 5+ Years
  • Equivalent combination of education and experience

11

Would you be willing to accept a salary within the hiring range of $108,000 - $122,000?
  • Yes
  • No

12

Are you currently working for or have ever worked for South Carolina Department of Health and Environmental Control (SCDHEC) or South Carolina Department of Public Health (SCDPH)?
  • Yes
  • No

13

Supplemental questions are considered part of your offic

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