Clinic Manager

WELL Health Diagnostic Centres

• $80K — $95K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of management experience in healthcare or pharmaceutical industry.
  • Willingness to travel to various clinics.
  • Ability to quickly learn and adapt to new environments.
  • Self-starter who thrives in entrepreneurial settings.
  • Excellent interpersonal, presentation, and communication skills.
  • Demonstrated leadership, decision-making, and problem-solving abilities.

Responsibilities

  • Oversee daily clinic operations to ensure efficiency and effectiveness.
  • Provide leadership and coaching on operational aspects at the clinic level.
  • Prepare staff schedules to meet patient demand and equipment utilization.
  • Facilitate staff professional development and encourage cross-training.
  • Track billing, resolve collection issues, and handle invoicing errors.
  • Monitor equipment and facility problems, coordinating maintenance as needed.
  • Ensure compliance with regulatory standards and prepare for site inspections.

Benefits

  • Competitive wages and medical/dental benefits.
  • Training and development assistance offered.
  • Access to various corporate discounts and unique benefits.
  • Referral bonuses available.
Full Job Description
WELL Health Diagnostic Centres is looking for a qualified and experienced Clinic Manager. The Clinic Manager will be responsible for overseeing the daily clinic operations, accounting functions, physician relations, and team management. As a manager, they will oversee the implementation of company-wide programs and timely reporting of clinic data. Embracing the MyHealth Centre's mission of treating each patient with dignity, care, respect, and enthusiasm, they will ensure their team delivers patient care excellence and physician support.

Responsibilities:
• "Running the Business" at the frontline clinic level resulting in the effective and efficient operations of all clinics in respective area.
• Provide leadership, direction, coaching and reporting on all operational aspects at the clinic level.
• Prepare employee schedules to meet referral demand and optimization of equipment utilization and ensure coverage during vacations and absences.
• Work with staff to develop their professional development goals; encourage cross training.
• Track all billings, ensure collection of billing errors and payment of private invoices
• Monitor technical problems with equipment and facilities, coordinate repair and maintenance.
• Order supplies and monitor usage.
• Coordinate with Human Resources to recruit, motivate, promote, transfer or terminate staff members.
• Continuously manage and improve work processes at the clinic.
• Handle all problem resolution: correct reporting errors; address client issues; non-compliance issues; WSIB accidents, etc.
• Implement procedural, administrative and organizational changes as per corporate objectives.
• Responsible for site inspection readiness ensuring all regulatory and accreditation requirements are met including quality assurance, health and safety.
• Prepare monthly operational report, budget variance.
• Attend any other tasks assigned by Regional Leader from time to time.

Qualifications, Experience & Requirements:
• 5+ years of management experience in healthcare or pharmaceutical industry.
• Willing to travel to various clinics.
• Ability to rapidly learn and adapt to changing environments and clients.
• Self-starter who thrives in entrepreneurial environments.
• Excellent presentation and relationship-building skills, combined with the ability to engage, inspire, and build credibility.
• Excellent interpersonal and communication skills.
• Ability to operate with high degree of integrity and sincerity.
• Demonstrated leadership, reliability and flexibility.
• Knowledge of and demonstrated ability in corporate core competencies.
• Positively influence and lead staff members, as well as physicians.
• Demonstrate effective decision-making and problem-solving skills.

Personal:

Have a cheerful, positive attitude and the ability to work effectively with others as well as the ability to work independently and treat everyone with respect, dignity, and kindness.

WELL Health Diagnostic Centres offers an excellent remuneration package including competitive wages, medical and dental benefits, training & development assistance, various corporate discounts, unique benefits, and referral bonuses.

Follow us on LinkedIn: https://ca.linkedin.com/company/myhealth-centre

WELL Health Diagnostic Centres does not use artificial intelligence-assisted tools as part of the recruitment process.

This role is for an existing vacancy. Final compensation is determined based on market location, job-related knowledge, skills, experience level, and internal equity.

Follow us on LinkedIn: www.linkedin.com/company/welldiagnostics

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