Job DescriptionClinic Manager- Urgent CareAssists the Senior Leader in planning, directing and overall operations within their areas of responsibility. Manages the ongoing development, implementation and performance outcomes to improve efficiency of responsible service lines. Oversees the day to day supervision in assigned patient services areas, financial management and facility adequacy of their assigned areas. Maintains optimal communication and collaboration between practice staff, physicians, administration, external customers and appropriate health system staff to ensure service delivery that exceeds the needs and expectations of customer bases towards service excellence.
This is a fully onsite role Monday-Friday day shift with availability to round to evenings and weekends, as well as on-call rotation at our W Michigan St Urgent Care in downtown Indianapolis. Previous healthcare leadership experience is required.
Key RelationshipsReports to: Executive Director, Retail Health Services
Direct Reports: 6-7
Candidate QualificationsCandidates for the position will be evaluated according to the following criteria and competencies.
- Bachelor's Degree or equivalent years of experience is required. Bachelor's Degree in Business Administration, Management, or a related field is preferred.
- Requires 4-6 years of relevant experience.
- Knowledge in business applications.
- Strong customer service skills.
- Ability to lead multiple projects simultaneously while ensuring timely results.
- Maintains compliance standards in accordance with the Compliance policies and the Code of Conduct.
