Logan Health is looking for a Manager of Outpatient Services to oversee two high-volume Primary Care & Walk-In Clinics. In this role, you will direct and coordinate staff and activities to achieve exceptional care, superb service, and maximal productivity.
What You'll Do (Key Responsibilities)- Operational Leadership: Manage day-to-day operations for both clinic locations, ensuring all business functions and workflows are efficient, effective, and aligned with Logan Health policies.
- Patient Experience & Quality: Champion a culture of immediate service recovery and transparency. Respond to patient concerns and drive initiatives to improve patient access, experience, and overall care quality.
- Financial & Strategic Management: Provide input for the assigned area's budget, monitor statistical reporting, and manage variances. Work closely with the finance department to support accurate documentation and revenue cycle requests.
- Team Development & Engagement: Foster a supportive culture through coaching, training, and individual motivation. Lead by example using Logan Health's core values (integrity, compassion, service, excellence, and ownership) to improve retention and physician/staff engagement.
- Compliance & Risk Management: Ensure strict compliance with safety, risk management, infection prevention, HIPAA, and all local, state, and federal regulatory practices (including HQAA accreditation standards).
What We're Looking For (Qualifications)- Education: Bachelor's degree in a healthcare or business-related field (OR an equivalent combination of education/experience from which comparable knowledge can be acquired).
- Leadership Experience: Minimum of 3 years of leadership experience (healthcare leadership highly preferred), demonstrating the ability to navigate difficult personalities and manage sensitive situations with tact and diplomacy.
- Industry Experience: Minimum of 3 years of progressive work experience in a relevant healthcare setting, including a strong understanding of the healthcare environment, reform, and care delivery systems.
- Business Acumen: Knowledge of government/reimbursement regulations, HIPAA guidelines, and the ability to research, interpret, and present comprehensive data reports.
- Core Competencies: Excellent organizational and critical-thinking skills, high emotional intelligence, and proficiency in the Microsoft Office Suite.
Join Logan Health - Make a Difference Every DayThis is more than a job-it's an opportunity to lead a high-performing team, drive meaningful change, and shape the future of outpatient care in Montana. If you're ready to bring your expertise, leadership, and passion for healthcare to Logan Health, we'd love to hear from you.
Apply today and be part of something bigger!Shift:Day Shift - 8 Hours (United States of America)
Schedule:Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.
