Clinic Director (BCBA)

Helping Hands Family

$100K — $110K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 6+ years of operational leadership experience in healthcare or a service-based environment
  • Proven leadership and team management skills
  • Strong performance tracking and communication capabilities
  • Ability to solve problems effectively
  • Full-time onsite availability

Responsibilities

  • Own clinic performance metrics related to utilization and productivity
  • Use data to enhance scheduling and operational improvements
  • Lead and develop the Clinical Supervisors and support staff
  • Foster a collaborative and accountable team culture
  • Align operational practices with quality care and client outcomes
  • Manage staffing to meet clinical treatment needs
  • Address escalated concerns promptly and empathetically
  • Oversee clinic budgets to achieve financial targets
  • Connect operational choices to key financial metrics
  • Ensure compliance with regulations and internal policies

Benefits

  • Team-oriented environment with focus on professional development
  • Opportunity to lead a diverse team in a meaningful healthcare setting
  • Supportive culture promoting family-centered care
  • Chance to directly impact quality and performance in pediatric behavioral health
  • Access to advanced operational practices and technology systems
Full Job Description
About the Role

The Clinic Director is a critical bridge between operations and clinical leadership, ensuring that business performance and quality care work hand in hand.

What You'll Do
  • Own clinic performance across utilization, productivity, staffing, and service delivery.
  • Use data to guide scheduling, capacity planning, and operational improvements.
  • Lead, coach, and develop Clinical Supervisors, Office Managers, BCBAs, and RBTs.
  • Build an accountable, collaborative team culture with strong leadership depth.
  • Partner with clinical leaders to align operations with quality care and client outcomes.
  • Ensure staffing and schedules support clinical needs and treatment requirements.
  • Champion a positive, family-centered experience.
  • Resolve escalated concerns with urgency, empathy, and accountability.
  • Manage clinic budgets and expenses to meet financial targets.
  • Connect operational decisions to financial performance and key KPIs.
  • Ensure compliance with regulatory requirements, documentation standards, and internal policies.

What We're Looking For
  • Bachelor's degree or equivalent experience, plus 6+ years of operational leadership experience in healthcare or a service-based environment.
  • Proven ability to lead teams, manage budgets, drive performance, communicate clearly, solve problems, and work onsite full-time.

Preferred:
  • Experience in ABA, pediatric behavioral health, or multi-site healthcare operations.
  • Familiarity with EHR systems, such as CentralReach.
  • BCBA Certification


Physical Requirements

This position requires the capacity to occasionally lift and transport items weighing up to 25 pounds. Despite its primarily sedentary nature, this role requires prolonged periods of standing and frequent movement within the clinic environment. Candidates must be comfortable working near young children, including potential exposure to bodily fluids. The position involves exposure to a range of odors, fluctuating temperatures, and occasional loud noises.

Helping Hands Family Base Salary Range

$100,000-$110,000 USD

Ready to Make a Difference? Apply Now!

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