About the Role

The Health Client Technology Manager is a subject matter expert level of client benefits plan requirements. System Development Life Cycle (SDLC), and benefits administration systems.

Responsibilities

• Collaborating with Domain Managers, client, and/or third parties in developing creative technical solutions. Support complex client requirements, while keeping Best Practices in mind
• Translating client business rules into technical requirements, and resolve complex system defects on time with high quality solutions
• Supporting client acceptance testing for implementation project
• Managing the implementation and deployment across all technical work activities. Including management of risks and providing direction on priorities throughout the implementation life cycle
• Lead/Support our global partners and client teams in the development of creative, high-quality solutions
• Coaching colleagues on complex system analysis and testing efforts, driving colleague growth and development
• Leveraging as a coach (outside of aligned client) to support broader critical business needs
• Creating a culture of continuous improvement and identifies opportunities to improve processes and develops creative solutions that drive improvement.

Requirements

• Possess Bachelor's or equivalent work experience
• Possess 3 or more years of technical experience
• Able to translate concepts to client requirements that drive technological and process solutions to meet client needs
• Possess project and client management experience
• Possess analytical, problem-solving, and organizational skills
• Possess Leadership and coaching skills
• Possess Excellent verbal, written, and interpersonal communication skills. Able to facilitate effective conversations with internal and external clients
• Guide and support adoption of best practices.

Application and Interview

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Alight requires all virtual interviews to be conducted on video.  Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum :

Maximum :

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.