Global Payments

Client Strategy Executive II

Global Payments • $110K — $130K *
Lindon, UT 84042In-Person
Finance & Insurance
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 8+ years in relationship management or customer success within complex client environments.
  • Bachelor's degree in Business, Finance, Marketing, or related field, or equivalent experience.
  • Ability to manage executive-level relationships and influence decision-makers.
  • Experience leading cross-functional teams during service escalations and critical incidents.
  • Strong communication, analytical, and problem-solving skills.

Responsibilities

  • Serve as the primary strategic contact for enterprise clients, managing the entire relationship across Global Payments offerings.
  • Build trusted partnerships with clients to identify needs and provide proactive solutions.
  • Lead resolution of complex service issues, advocating for clients and coordinating with internal teams.
  • Drive account growth through strategic planning and identify upsell opportunities.
  • Conduct executive business reviews and ensure alignment of client objectives with company capabilities.

Benefits

  • Collaborative and inclusive team environment with the best industry minds.
  • Dynamic career growth opportunities across global platforms.
Full Job Description
Ready to take your career global?

Make your mark at one of the biggest names in payments. We're looking for a Client Strategy Executive II to join our ever-evolving Enterprise team and help shape the future of global commerce.

What you'll own
  • Serve as the primary strategic contact for assigned enterprise clients, owning the end-to-end relationship across Global Payments products and services while ensuring exceptional service, retention, and client satisfaction.
  • Build trusted partnerships with client stakeholders, developing a deep understanding of their business, identifying service needs, and driving proactive solutions that reduce downtime, improve performance, and support long-term growth.
  • Lead the coordination and resolution of complex service issues and critical incidents, acting as an advocate for the client and partnering with internal teams to ensure timely communication, escalation, and resolution.
  • Drive account growth by developing strategic account plans, identifying cross-sell and upsell opportunities, supporting contract renewals, and expanding Global Payments' solutions footprint to achieve revenue and retention targets.
  • Own executive business reviews, client performance reporting, forecasting, billing oversight, and follow-up action plans, aligning client objectives with Global Payments' capabilities and strategic initiatives.


What you'll bring
  • 8+ years of experience in relationship management, strategic account management, customer success, financial services, payments, or other complex client-facing environments.
  • Bachelor's degree in Business, Finance, Marketing, or a related field, or an equivalent combination of education, training, and professional experience.
  • Proven ability to manage executive-level client relationships, influence decision-makers, and navigate complex organizations to deliver business outcomes.
  • Experience leading cross-functional teams through operational challenges, service escalations, critical incidents, or high-priority client issues.
  • Strong communication, presentation, analytical, and problem-solving skills, with the ability to independently manage multiple priorities and drive results in a fast-paced environment.


It's a bonus if you have
  • Experience in the payments, fintech, merchant acquiring, card processing, or broader financial services industry.
  • Demonstrated success achieving account growth, retention, cross-sell, or revenue targets within strategic client portfolios.
  • Experience leading executive business reviews, contract negotiations, forecast management, profitability analysis, or commercial discussions with enterprise clients.


About the team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

#LI-NF1

About Global Payments

Global Payments (NYSE: GPN) is a transaction processors and offers worldwide electronic transaction processing services through their high speed, robust electronic information networks. These networks process billions of business and consumer payment card and money transfer transactions annually for customers in the United States, Canada, Europe and Latin America. Global Payments also provides business-to-business payment card and processing services, such as money transfer, cash management, financial electronic data interchange, management information and reporting services.

Global Payments Careers

Join the dynamic team at Global Payments, a leader in payment technology services worldwide. As a pivotal player in the financial technology sector, Global Payments offers unparalleled job opportunities that propel your career forward through innovation and leadership.

Work You’ll Do

At Global Payments, you’ll engage in meaningful work that directly impacts global commerce. Our team is dedicated to redefining how money moves around the world, and by joining us, you’ll contribute to a secure, seamless payment experience for businesses and consumers alike.

Empower Your Professional Growth

Global Payments is not just a company; it's a vibrant community where career growth is fostered through comprehensive leadership and diversity training programs. We believe in nurturing the skills of our employees with advanced training and ample networking opportunities, ensuring every team member can achieve their career aspirations.

Innovate with Us

Innovation is at the heart of Global Payments. Our employees are encouraged to think big and create solutions that influence the industry. With a culture that thrives on new ideas, we provide the tools and freedom necessary for professional breakthroughs.

Join Our Inclusive Team

Diversity and inclusion are the foundations of our corporate culture. At Global Payments, we celebrate diverse perspectives and believe they contribute to our success. We are committed to creating an inclusive environment where all team members, regardless of their background, can thrive.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Global Payments has a position for you. From full-time positions to internships, our hiring process is designed to find not just the right skills but also the right fit for our culture.

Benefits That Work For You

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From health insurance to retirement plans, and flexible working conditions, we ensure our team is equipped to succeed both at work and in life.

Stay Connected

Stay up-to-date with the latest from Global Payments: - **Explore Careers**: Discover the various career paths available at Global Payments. From technology to customer support, find the role that best suits your skills and passions. - **Prepare for Your Interview**: Gain insights into our interview process and find tips on how to prepare your resume to stand out. - **Learn and Develop**: Find out more about our commitment to employee development and how we support your professional growth through continuous learning and opportunities.

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with Global Payments? Explore our job opportunities and find out how your expertise can help shape the future of global payments.

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Global Payments. Join Global Payments and be part of a team that values growth, leadership, and innovation. Together, we can redefine the future of global transactions.
Learn more about Global Payments
Size
25,000 employees
Market Cap
$25.8 billion
Industry
Finance & Insurance
Net Income
$584.5 million
Founded
1967
5 Year Trend
+31.1%
Revenue
$7.4 billion
NASDAQ
GPN
* Ladders Estimates

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