Nexthink

Client Specialist

Nexthink$80K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of SaaS sales experience in inside or commercial sales roles.
  • Proven track record in generating pipeline and achieving sales quotas.
  • Strong discipline in prospecting and optimizing sales processes.
  • Ability to articulate business value beyond product features.
  • Confidence in engaging stakeholders in both IT and business contexts.
  • Excellent relationship-building and communication skills.
  • Strong organizational skills with CRM and forecasting expertise.
  • Proficient in Microsoft Office and modern sales tools.

Responsibilities

  • Build and grow new business with organizations having 5,000-10,000 endpoints.
  • Prospect and nurture a robust pipeline of target accounts.
  • Lead account planning focused on understanding customer pain points.
  • Conduct high-quality discovery sessions with IT and operations leaders.
  • Coordinate with internal teams across pre-sales and customer success.
  • Establish credibility as an advisor on Digital Employee Experience.
  • Manage both tactical and larger strategic sales opportunities.

Benefits

  • 100% company-covered health, dental, vision, life insurance, and disability benefits.
  • Flexible hours with unlimited paid time off and 11 paid holidays.
  • Hybrid work model to promote work-life balance and team integration.
  • Access to professional training platforms for skill enhancement.
  • Up to 16 weeks paid leave for primary caregivers, 6 weeks for secondary caregivers.
  • 401(k) plan with immediate vesting and up to 4% company matching.
  • Bonuses for successful employee referrals after 3 months.
Full Job Description
Job Description

Nexthink is redefining how IT teams understand and improve the daily digital experience of their employees. For organizations, the pressure is real: hybrid work, application sprawl, device performance issues, rising ticket volume, and growing expectations from employees who expect technology to "just work."

That is where Nexthink comes in.

As an Account Executive, you will help IT leaders move from reactive troubleshooting to proactive experience management. You will show customers how Nexthink gives them real-time visibility, actionable insights, and automation to improve employee productivity, reduce friction, and deliver measurable business value.

This is an ideal role for a seller who is ready to move beyond transactional sales and own a territory with real growth potential.

What you will do
  • Build and grow new business across organizations with 5,000-10,000 endpoints.
  • Prospect, qualify, and develop a strong pipeline of target accounts.
  • Lead account planning focused on customer pain, business outcomes, and measurable value.
  • Run high-quality discovery with IT, Digital Workplace, End User Computing, Service Desk, and Operations leaders.
  • Coordinate internal resources across pre-sales, professional services, customer success, marketing, and partners.
  • Build trust with customers by becoming a credible advisor on Digital Employee Experience.
  • Manage both tactical opportunities and larger strategic deals within your territory.
  • Work with Nexthink partners to strengthen account coverage and customer impact.
  • Lead negotiations, pricing strategy, and contract management with a win-win mindset.
  • Maintain accurate quarterly and annual forecasts.
  • Live our values: We are one team. We are positive. We keep growing. We get things done.


Qualifications

What makes you a strong fit
  • 2+ years of SaaS sales experience, ideally in inside sales, commercial sales, or a closing role.
  • Proven track record of pipeline generation, opportunity creation, and quota achievement.
  • Strong prospecting discipline and experience optimizing sales cadences.
  • Ability to sell business value, not just product features.
  • Confidence engaging IT and business stakeholders.
  • Excellent relationship-building and communication skills.
  • Strong CRM hygiene and forecasting discipline.
  • Comfortable using Microsoft Office and modern sales tools.
  • Ability to quickly learn Nexthink's platform, the DEX category, and customer use cases.
  • Positive, resilient, curious, and motivated by growth.


Additional Information

Why this role is exciting

This segment is full of companies that are mature enough to feel the pain of digital complexity, but agile enough to move fast when they see value. You will have the chance to open new accounts, shape customer thinking, and help IT leaders prove their impact on employee productivity.

Total Rewards @ Nexthink

At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage.

In addition, we offer:
  • 🏖 Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
  • 🏡 Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
  • 📚 Free access to professional training platforms to explore your interests and enhance your skills.
  • 🍼 Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
  • 💰 Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
  • 📣 Bonuses for referring successful hires after three months of continuous employment.

Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink's good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.

Videos To Watch
https://www.youtube.com/watch?v=njzUl7QtBB8

About Nexthink

Nexthink is a Swiss IT analytics company that provides end-user IT analytics for security, ITSM and transformation. The company was founded in 2004 by Patrick Hertzog and Vincent Bieri. Nexthink's software provides real-time analytics and visibility into an enterprise's IT infrastructure from the end-user perspective. The company has been recognized by industry analysts for its IT analytics software and has received high ratings. Nexthink has its headquarters in Lausanne, Switzerland, and has offices in Boston, United States; London, United Kingdom; Paris, France; Frankfurt, Germany; Madrid, Spain; Milan, Italy; and Dubai, United Arab Emirates.
Learn more about Nexthink
Size
500 employees
Industry
Founded
2004

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