Clear Channel Outdoor Holdings, Inc.

Client Solutions Program Manager, RADAR

Media
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business or related field preferred or equivalent experience.
  • 5+ years in solutions consulting or technical program management with data products.
  • Experience in data analysis, SQL querying, and dashboard design.
  • Familiarity with location, audience, attribution datasets and analytics.
  • Strong technical skills in JIRA, Salesforce, and Microsoft applications.

Responsibilities

  • Act as the subject matter expert on RADAR capabilities and data architecture.
  • Lead discovery sessions with clients to align their advertising objectives.
  • Manage operational and strategic aspects for key accounts to enhance client experience.
  • Drive implementation of new RADAR solutions with cross-functional collaboration.
  • Manage vendor relationships to provide tailored solutions for clients.
  • Partner with teams to capture client feedback for product improvements.
  • Create technical documentation and resources to support team training.

Benefits

  • Multiple Medical, Dental, and Vision Plans to choose from.
  • Health Care Spending Accounts (HSA and FSA Options).
  • 401(k) Savings Plan with company match.
  • Paid Time Off (Accrued Vacation and Sick Plans).
  • Professional Development Opportunities.
Full Job Description

Current employees and contingent workers click  to apply and search by the Job Posting Title.

Job Summary:

Clear Channel Outdoor has developed an industry-leading platform (RADAR) that provides data-driven audience insights and measurements for out-of-home (OOH) campaigns. We are seeking a creative and technically savvy Client Solutions Program Manager to join the RADAR Data Products team. This role focuses on translating our clients’ advertising objectives into solutions and owning the data strategy and management for our stakeholders from start to finish. The ideal candidate will wear multiple hats: Program Manager for all new and developing capabilities, Operations Guru to establish operational best practices and procedures to bring developing capabilities to market, Solutions Engineer for our Salesforce and for our clients to make data in OOH accessible, and Player-Coach for our team of Program Specialists.

                                                                                                    

Job Responsibilities


  • Act as subject matter expert on RADAR’s current and emerging capabilities, user interfaces, data architecture, attribution, and measurement methodologies, presenting capabilities to both technical and non-technical audiences.
  • Lead discovery sessions and consultative pre‑sales meetings with clients and internal sales teams to align on advertising objectives, translating them into RADAR data strategies.
  • Manage all things operations and strategy for key accounts, ensuring our clients have the best experience with our data capabilities.
  • Drive alpha/beta implementations of new RADAR solutions, managing partner communications, timelines, deliverables, success metrics, and cross-functional collaboration (Product, Engineering, Sales, Marketing, Research).
  • Manage vendor relationships in collaboration with Partnerships Management, understanding the capabilities and operational nuances of each in order to provide custom solutions to our clients.
  • Partner with Product, Engineering, and Program Specialists to capture client feedback and define enhancements that increase adoption, scale, and revenue.
  • Create and maintain technical documentation, demo materials, training content, and reusable assets that accelerate team enablement, particularly with our Program Specialists.
  • Define the vision for what Product Analytics looks like, providing guidance to our Program Specialists on data points to capture and the types of custom analyses, dashboards, and executive summaries we need to provide to our internal stakeholders.
  • Balance urgent program needs with long-term strategic initiatives, prioritizing work across multiple projects.

Job Qualifications

Education and Certifications


  • Bachelor’s degree in business or related field preferred, or equivalent combination of education, training, experience, or military experience.

Work Experience


  • Minimum five (5) years of experience in solutions consulting, pre‑sales engineering, technical program management, or client success working with data products and/or advertising technology.
  • Experience with data analysis, SQL querying and executive dashboard design.
  • Experience working directly with location, audience, attribution, or identity datasets and analytics in advertising or technology platforms.

Skills


  • Understanding of the principles of ad serving, analytics, programmatic, RTB / DSPs / SSPs / DMPs, CDPs, MDMs. Experience with Mode, PowerBI, or similar tools a plus
  • Understanding of sales engineering concepts and has the ability to bridge the gap between product and client needs.
  • Strong technical acumen, and well-versed in JIRA, Salesforce, and Microsoft applications (i.e., Outlook, Word, Excel, PowerPoint, etc).
  • Exceptional communication and presentation skills, able to articulate complex technical solutions to audiences ranging from analysts to clients to senior executives.
  • Understanding of AI tools like ChatGPT, Claude, and Perplexity

Competencies


  • Adaptability: Thrive amidst ambiguity, balancing multiple (and changing) priorities with urgent client needs. Work collaboratively and effectively with diverse individuals and groups.
  • Business Perspective: Develop a deep understanding of Clear Channel’s business to align client needs with the right process and solutions that drive the best outcome for the business.
  • Collaborating with Others: Partner with cross-functional and peer team members in a supportive manner to achieve shared goals.
  • Presentation: Prepare and deliver presentations in a variety of formal and informal settings, tailoring each presentation to the audience.
  • Problem Solving: Diagnose unknowns, design hypotheses, and deliver data-backed solutions.

Physical Demands


The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


  • Ability to sit and/or stand at a desk for a minimum of 8 hours a day and complete tasks requiring repetitive use of hands.
  • Must have the ability to see written documents, computer screens and to adjust focus
  • This job is performed in a temperature-controlled office environment.

Other Requirements


  • 10-15% of the time will be traveling to client meetings and industry events

                                                                                                     

The Targeted Compensation Range for this New York position is:
Min: $125,000
Max: $160,000
Bonus eligible, subject to the terms and conditions of the applicable incentive plan.
Comprehensive Benefits package offerings, which includes:

• Multiple Medical, Dental, and Vision Plans to choose from
• Health Care Spending Accounts (HSA and FSA Options)
• Medicare Assistance
• Dependent Care Flexible Spending Account
• Optional Short Term and Long Term Disability Plans
• Company Paid Employee Life and AD&D Insurance
• Supplemental Life and AD&D Insurance (Employee/Spouse/Child)
• Voluntary Benefits: Critical Illness, Accident, Identity Theft Protection, Legal Assistance, and Pet Insurance
• Pre-Tax Commuter Spending Account
• Employee Assistance Program (EAP)
• 401(k) Savings Plan with company match
• Paid Time Off (Accrued Vacation and Sick Plans)
• Free Digital Gym Membership and Discounted Memberships
• Professional Development Opportunities
• Employee Resource Groups

Ultimate compensation will be based on several factors, including relevant experience, skills, scope and responsibility of the position, as well as pursuant to salary market benchmarks. This salary range is a good-faith estimate of the salary for this position.

Location

New York, NY: 200 Park Avenue, Suite 701, 10166

                                                                                                     

Position Type                                                                                             

Regular

                                                                                                    

Current employees and contingent workers click here to apply and search by the Job Posting Title.

About Clear Channel Outdoor Holdings, Inc.

Clear Channel Outdoor Holdings, Inc. is one of the world's largest outdoor advertising companies with over 450,000 displays in 31 countries across Asia, Europe, Latin America and North America. The company offers advertising solutions through billboards, street furniture displays, transit displays, and other out-of-home advertising formats. Clear Channel Outdoor Holdings, Inc. is a subsidiary of iHeartMedia, Inc.
Learn more about Clear Channel Outdoor Holdings, Inc.
Size
5,400 employees
Market Cap
$1 billion
Industry
Net Income
-$523.5 million
5 Year Trend
-1.9%
Revenue
$1.8 billion

Similar Jobs

More Jobs at Clear Channel Outdoor Holdings, Inc.

More Media Jobs

Find similar Client Solutions Program Manager, RADAR jobs: