Client Solutions Manager

Meta

$110K — $130K *
Miami, FL 33186In-Person
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years in online advertising or digital media
  • Proficient in transforming data insights into business strategies
  • Client relationship management in advertising or media
  • Skilled in conveying data insights to diverse audiences
  • Experience collaborating with multi-disciplinary teams

Responsibilities

  • Enhance advertiser account performance with actionable insights
  • Formulate and implement strategic account growth plans with sales teams
  • Analyze and report campaign performance metrics to clients
  • Educate clients on Meta's advertising solutions and tools
  • Oversee daily account operations and troubleshoot issues
  • Design, monitor, and communicate results of media experiments
  • Create visual and narrative presentations explaining data outcomes
  • Collaborate with internal teams to deliver cohesive client solutions
  • Spot opportunities for upselling within existing accounts
  • Share knowledge and insights to uplift team capabilities

Benefits

  • Comprehensive health benefits
  • Flexible working environment
  • Professional development opportunities
  • Collaborative and inclusive company culture
  • Access to cutting-edge advertising tools and technology
Full Job Description
Meta's Global Business Group is looking for a Client Solutions Manager to support advertisers in leveraging Meta's advertising platform to achieve their business objectives. In this role, you will work alongside sales partners to build trusted relationships with clients and agencies, translating business goals into data-driven media strategies across Meta's family of apps and services. You will develop expertise in Meta's advertising products, measurement solutions, and performance marketing best practices to deliver consultative guidance that drives measurable outcomes for partners.

Responsibilities

Support a portfolio of advertiser accounts by identifying opportunities to optimize campaign performance across Meta's advertising platform
• Partner with sales teams to develop and execute strategic account plans that drive revenue growth and client satisfaction
• Analyze campaign data and performance metrics to generate actionable insights and present recommendations to clients and agency partners
• Serve as a product consultant, educating clients and agencies on Meta's advertising solutions, targeting capabilities, and measurement tools
• Manage day-to-day account operations including campaign troubleshooting, account setup, and escalation resolution
• Design and track media and measurement experiments, analyze results, and communicate findings to business stakeholders
• Build presentations and narratives that translate complex data into clear, compelling stories for both technical and non-technical audiences
• Collaborate with cross-functional teams including product, marketing science, and creative strategy to deliver integrated solutions for clients
• Identify upselling and cross-selling opportunities within existing accounts to grow investment and deepen partnerships
• Contribute to team knowledge by sharing best practices, client learnings, and platform insights across the broader organization

Minimum Qualifications
• 4+ years of experience in online advertising, digital media, or performance marketing
• Experience analyzing data from quantitative and qualitative sources and translating findings into actionable business recommendations
• Experience managing client or agency relationships in an advertising or media context
• Experience communicating data-driven insights to both technical and non-technical stakeholders
• Experience collaborating across cross-functional teams to deliver on shared business goals

Preferred Qualifications
• Familiarity with attribution modeling, media mix measurement, or brand lift methodologies
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Experience designing and interpreting A/B testing or media experimentation frameworks in an advertising context
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Experience working with Fortune 1000 or multi-channel advertisers on performance marketing strategy
• Experience with Meta's advertising platform, including campaign management, audience targeting, and measurement solutions

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