About the Role

As a Client Solutions Engineer on our Product Team, you will articulate and showcase the value of our product offerings from pre-sales, to guiding partners through the integration process and supporting them post-implementation. To drive success in this role, you will have a proven track record of technical problem-solving and client engagement, along with a deep understanding of software development and system architecture. As a Client Solutions Engineer, you will need to effectively communicate complex technical concepts to both technical and non-technical stakeholders. You will be responsible for partnering with clients to understand their technical requirements and challenges, and then designing and implementing tailored solutions that align with their needs.

Key Responsibilities

• Work with the Partnership team to assist with new partnership opportunities, prepare technical sales material, develop proof of concepts (POCs) and support demonstrations to win new business
• Design optimal solutions to ensure minimal technical issues, enable opportunities for growth and provide the ideal customer experience
• Develop an in-depth understanding of Cover Genius' product technology and underlying architectures
• Identifying, troubleshooting, reproducing, and determining the root cause of issues that may arise with partner integrations
• Use SQL, Google BigQuery, Google Data Studio and related technologies to identify and present actionable business growth opportunities to partners
• Support multiple partner engagements concurrently, ensuring timely and successful integrations through managing internal and external stakeholders
• Identify opportunities for improving process, make recommendations and implement changes through automation of activities to optimise client engagements

Skills & Experience

What you will bring:

• 5 or more years programming experience in Python, JavaScript, Java, or PHP
• 5 or more years of experience with web technologies such as HTTP, HTML, JSON, etc
• 5 or more years of customer-facing experience in sales, sales engineering, consulting or related function
• Strong strategic, analytical and tactical skills; must be able to create plans and then execute individual as well as with a cross-functional team
• Experience in managing technically complex products in a B2B technology environment
• Proven ability to communicate complex ideas in a clear, concise manner both verbally and in writing
• Excellent presentation and organizational skills
• Bachelor's degree in a relevant field, A postgraduate degree and/or record of academic achievement is also desirable

What you will have:

• Attention to Detail
• Strong Presentation Skills
• Bias to Action
• Commitment to continuous learning and improvement
• Resilience and adaptability
• Excellent team collaboration
• Customer first focus and attitude
• Exceptional problem solving skills
• First class communication skills

Why Cover Genius?

Cover Genius not only cares about being the best in our industry, we care about our team. We're a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean?
• Flexible PTO. Taking time out is important for our teams to enjoy life and stay fresh.
• Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company.
• Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system.
• Social Initiatives - pictures speak a thousand words!

Sound interesting? If you think you have the best composition of the above, send us your resume and let's chat!

*This position offers a base salary range of C$115,000 to C$145,000 annually.