Client Servicing Manager

Avispa Technology

• $83K *
Media
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in television, film, media servicing, or material operations
  • Proficient in Microsoft Office and various software applications
  • Experience with order management or supply chain management systems
  • Familiarity with Salesforce or similar CRM systems preferred

Responsibilities

  • Serve as the main point of contact for assigned clients
  • Manage client requirements, delivery schedules, and status tracking
  • Oversee the entire client servicing process, from content research to delivery coordination
  • Collaborate with sales, marketing, and servicing partners to fulfill deal obligations
  • Generate status reports and conduct weekly update meetings
  • Attend client and stakeholder meetings as necessary

Benefits

  • Group medical, dental, and vision insurance
  • Life insurance
  • Retirement savings program
  • Paid sick leave
  • Onsite work in a reputable digital streaming network
Full Job Description
Job Description


  • Hourly pay: $40/hr
  • Worksite: Leading digital streaming network (Los Angeles, CA 90038 - Onsite)
  • W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
  • 40 hours/week, 5 Month Assignment

A leading digital streaming network seeks a Client Servicing Manager to serve as the primary operational interface with clients, ensuring the accurate, timely, and reliable delivery of content and related materials.

Client Servicing Manager Responsibilities:
  • Act as the single point of contact for assigned clients, managing requirements, delivery schedules, tracking delivery status, and resolving delivery issues.
  • Oversee the end-to-end client servicing process, including researching content availability, issuing purchase orders, preparing material orders, curing delivery rejections, and coordinating with various departments to ensure timely and accurate delivery of assets.
  • Work with sales, marketing, and servicing partners to ensure timely delivery of deal obligations.
  • Create status reports, conduct weekly status meetings, and report on servicing metrics regularly.
  • Attend meetings with clients and business stakeholders.

Client Servicing Manager Qualifications:
  • 5+ years of relevant work experience in television, film, or media servicing or material operations.
  • Strong Microsoft Office and software application skills.
  • Experience with order management or similar supply chain management systems.
  • Experience with Salesforce or other similar customer relationship management systems is preferred.

Shift:
  • 9:00 AM to 6:00 PM.

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