Client Services & Ops Leader

Foster Klima

$70K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Investment licensed (Series 7, Series 63, and/or Series 66) required before start date
  • Life, Accident, and Health Insurance license required before start date
  • Prior experience in the financial services industry essential
  • Strong organizational skills and attention to detail
  • Ability to manage multiple tasks effectively

Responsibilities

  • Manage client correspondence and calendars for the financial planning practice
  • Open and maintain investment accounts and insurance plans
  • Prepare documents using financial planning software
  • Address and resolve operational issues escalated by the advisor
  • Handle daily and weekly investment operations tasks
  • Provide exceptional client service and maintain regulatory compliance
  • Demonstrate flexibility and teamwork in executing various business duties

Benefits

  • Hybrid work schedule with 3 days in the office post-onboarding
  • Opportunity for career growth within finance
  • Direct involvement in enhancing client experiences
  • Support from an elite financial advisor in a growing practice
Full Job Description
Are you a detail-oriented, client-focused professional looking to support a growing financial advisory practice? An elite Financial Advisor affiliated with Foster Klima is seeking a Client Services & Ops Leader to lead the operational tasks for their personal practice, with a specialization in investment operations. This role offers the opportunity to work with the advisor in delivering exceptional client experiences and ensuring smooth day-to-day operations. You will have the opportunity to work in a hybrid schedule. This position requires industry experience, above and beyond client service, and exceptional organizational skills. This is an opportunity to have an immediate impact on clients while having the ability to grow and evolve with the business over time and grow your career within Finance. Our office is located in Minnetonka. This role offers hybrid work, with 3 days in the office after onboarding is complete. We are only considering candidates with Securities Licensing (Series 7, 63/66) obtained. Responsibilities • Client correspondence, calendar management, and operational command of the financial planning practice • Account opening and maintenance for investment accounts, insurance plans, and financial planning agreements • Preparing documents using financial planning software • Handling the escalation of operational issues for the advisor and working with appropriate parties to achieve resolution • Managing daily/weekly tasks related to investment operations for the advisor • General professionalism, "Above and Beyond" client service, and strict adherence to all regulatory, compliance, and confidentiality standards are essential components of this role • In addition to these day-to-day tasks, there will be other duties that arise during business - flexibility and a "team player" attitude are essential Qualifications • MUST be Investment licensed prior to start date (Series 7, Series 63, and/or Series 66) • Life, Accident, and Health Insurance license prior to start date • Previous experience in the financial services industry is required

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