U.S. Bank

Ascent Family Office Operations Associate - Minneapolis, MN

U.S. Bank • $92K — $109K *
Minneapolis, MN 55407In-Person
Finance & Insurance
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Finance, Business Administration, or related field (or equivalent experience)
  • 2+ years' experience in Wealth Management, trust, investment, and account opening processes
  • 2+ years' experience in trust administration, investment services, or account management
  • Strong project management and crisis management skills
  • Thorough knowledge of general trust products

Responsibilities

  • Manage the end-to-end process for opening banking, new trust, and investment accounts
  • Ensure compliance with governing documents, state statutes, and company policies
  • Coordinate with internal teams to facilitate timely account setup
  • Ensure timely resolution of discrepancies or client concerns
  • Process and maintain trust and investment fee setups and updates

Benefits

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked
Full Job Description
Job Description

Ascent Private Capital Management is a leading player in the ultra-high-net-worth financial services industry, dedicated to helping our clients and families achieve their financial goals. The Family Office Operations Associate supports trust and investment account openings by reviewing statements and governing documents and using that information to establish account, payment, and monitoring setups across multiple bank systems. Works in partnership with Client Teams and internal partners to support onboarding and management of post opening account maintenance and system updates. Collaborates with downstream teams to support smooth transitions into ongoing servicing, with an understanding of how onboarding activities impact continued account support.

Key Responsibilities:

Account Opening
  • Manage the end-to-end process for opening banking, new trust, and investment accounts, including documentation review and verification.
  • Ensure compliance with governing documents, state statutes, and company policies.
  • Experience reviewing trust agreements and related fiduciary documents.
  • Coordinate with internal teams (Trust Officers, Investments, Operations, Client Teams) to facilitate timely account setup.
  • Provide clear communication regarding requirements, timelines, and next steps.
  • Ensure timely resolution of any discrepancies or client concerns.

Operations
  • Process and maintain trust and investment fee setups, updates, and ongoing fee maintenance in alignment with account documentation, approvals, and internal procedures.
  • Complete account recodings and related system updates to support accurate account classification, servicing, reporting, and downstream operational workflows.
  • Provide statement coding support to ensure client statements reflect appropriate account-level coding, delivery preferences, and servicing requirements.

Risk Management & Compliance
  • Address portfolio exceptions and clear Reg 9s, including concentration limits, restricted securities, conflicts of interest, and required approvals.
  • Adhere to all regulatory and corporate compliance standards, including KYC, Beneficial Owner Rule, and fiduciary requirements.
  • Monitor risk indicators and escalate issues as needed.


Basic Qualifications
  • Bachelor's degree in Finance, Business Administration, or related field (or equivalent experience).
  • 2+ years' experience in Wealth Management, trust, investment, and account opening processes.
  • 2+ years' experience in trust administration, investment services, or account management.


Preferred Skills/Experience
  • Thorough knowledge of general trust products
  • Strong project management and crisis management skills
  • Advanced knowledge of cash and security transactions and trust operations
  • Baseline understanding of investment management
  • Strong knowledge of fiduciary law, trust accounting, investment products, and compliance (AML/KYC, Beneficial Owner Rule).
  • Proficiency in trust/investment systems and digital onboarding platforms.

Location expectations:
This role requires working from a U.S. Bank location three (3) or more days per week.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law


Review our full benefits available by employment status here.

Posting may be closed earlier due to high volume of applicants.

About U.S. Bank

U.S. Department of the Treasury is a government agency responsible for promoting economic prosperity and ensuring financial security. The department is responsible for a wide range of activities such as advising on economic and financial issues, encouraging sustainable economic growth, and fostering improved governance in financial institutions.

U.S. Bank Careers

Join the dynamic team at U.S. Bank, one of the nation's top banking institutions, where your career journey is as promising as the services we provide to our customers. At U.S. Bank, we are committed to fostering a culture of innovation, leadership, and diversity that is unmatched in the industry.

Explore Job Opportunities and Growth

At U.S. Bank, we offer a variety of job opportunities that cater to a range of skills and professional interests. Whether you are looking for a position in finance, technology, customer service, or management, U.S. Bank is hiring talented individuals who are eager to contribute to our mission and grow with us.

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Benefits and Employment Perks

Choosing a career at U.S. Bank means more than just employment. We offer comprehensive benefits designed to enhance your life and well-being. From health and wellness programs to retirement plans, we ensure our team members are supported both personally and professionally.

Our Commitment to Diversity and Inclusion

Diversity and inclusion are at the core of our values at U.S. Bank. We are dedicated to creating an environment where all employees feel valued and included. Our diversity training programs are part of our commitment to an inclusive workplace, where everyone can thrive.

Leadership and Professional Development

Leadership at U.S. Bank is about more than guiding teams – it's about inspiring them. We invest in leadership training and professional development programs that help our employees become the best in their fields. By fostering a culture of learning and growth, we prepare our team members to take on new challenges and leadership roles.

Networking and Innovation

Networking at U.S. Bank goes hand in hand with innovation. Our employees are encouraged to connect with colleagues and industry leaders through various networking events and professional groups. This collaborative environment fuels innovation and allows us to stay ahead in a competitive industry.

Join Our Team

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Learn more about U.S. Bank
Size
68,796 employees
Market Cap
$66.2 billion
Industry
Finance & Insurance
Net Income
$4.9 billion
5 Year Trend
+0.5%
NASDAQ
USB
* Ladders Estimates

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