Bright Horizons Family Solutions

Client Services Director

Bright Horizons Family Solutions$128K — $157K *
US-AnywhereRemote in Los Angeles, CA
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or Associate's degree
  • 7 years of sales experience with executives in large organizations
  • Strong outbound prospecting skills
  • Excellent written and verbal communication skills
  • Strong decision-making and problem-solving capabilities
  • Salesforce and Working learner solution experience
  • Ability and readiness to travel 10-25%.

Responsibilities

  • Develop and manage a sales territory or account portfolio
  • Create and implement an Annual Territory Account Plan
  • Acquire new business with enterprise clients to meet sales goals
  • Identify prospects and build a new business pipeline
  • Engage senior-level executives to foster urgency in purchasing decisions
  • Manage financial proposals and sales presentation materials
  • Lead sales pursuit teams and coordinate resources across functions.

Benefits

  • Medical, dental, and vision insurance
  • Paid vacation, sick leave, holidays, and parental bonding leave
  • 401(k) retirement plan
  • Long-term and short-term disability insurance
  • Life insurance
  • Tuition assistance and education coaching
  • Caregiving support and resources for family members.
Full Job Description

The Director of Client Services' will build new relationships and prospects in the enterprise space that will result in new clients. This role requires a strong sales professional to grow our client base.

This is a Remote position available in the United States, with a heavy preference of someone located on Pacific Time Zone or Mountain Time Zone.

Responsibilities:

  • Develop and manage a geographic sales territory or portfolio of accounts

  • Develop a detailed Annual Territory Account Plan and manage to it consistently and effectively throughout the year, making necessary and continuous strategic adjustments and updates

  • Secure new business with enterprise accounts to attain individual sales goals and team/business unit growth objectives

  • Proactively identify and contact prospects to develop a substantial new business pipeline, and close business

  • Create urgency and interest in purchasing decisions through senior-level engagement at prospect accounts

  • Effectively manage the process of developing financial proposals, presentation materials, business case information and other supporting collateral, during the selling cycle

  • Provide leadership and direction to sales pursuit team and supporting resources in consulting, account management and other functions

Preferred Qualifications:

  • Bachelor's Degree or Associate’s degree

  • 7 years of relevant sales experience selling to seasoned executives in large organizations

  • Strong outbound prospecting skills

  • Strong written and verbal communication skills

  • Exceptional decision-making, prioritization, problem solving and time management skills required

  • Working learner solution and Salesforce experience

  • The ability to work remotely in the Western region. For this position, the Western region is defined as: California, Oregon, Washington, Nevada, Alaska, Hawaii.

  • Ability to travel 10-25% of the time

  • At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position.

Be part of a community where people grow, futures are shaped, and lives are changed. We offer the rewards, opportunities, and support you deserve because making a difference goes both ways. We’re changing the world of work and family, and it starts with you. At Bright Horizons, you’re the difference.

Compensation:

The annual salary for this position is between $128,000 – $157,000 annually. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

This position is also eligible for bonus, commission bonus, and RSUs.

Benefits:

Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical, dental, and vision insurance
  • Paid vacation, sick, holiday, and parental bonding leave
  • 401(k) retirement plan
  • Long-term and short-term disability insurance
  • Life insurance
  • Money-saving discounts and financial planning tools
  • Tuition assistance and education coaching
  • Caregiving support and resources for the children and adults in your family
  • Learn more at

Also, depending on hire date and subject to applicable eligibility requirements and accrual schedules, new employees in this role receive up to: 9 paid holidays annually; 40 hours of sick time per year based on full-time schedule, and 120 hours of vacation time per year based on full-time schedule(vacation time may be used for sick leave purposes under any applicable state or local sick or safe time law).

Deadline to Apply:

This posting is anticipated to remain open until 5/8/2026.

Compensation: $128,000 - $157,000 / year

About Bright Horizons Family Solutions

Bright Horizons Family Solutions is an American company that provides child care and early education services. The company was founded in 1986 and is headquartered in Massachusetts, USA. Bright Horizons operates more than 1,000 child care centers in the United States, Canada, Europe, and India. The company's services include infant care, toddler care, preschool, kindergarten, and before- and after-school programs. Bright Horizons also provides employer-sponsored child care and educational advisory services. The company has won numerous awards for its services, including being named one of the Best Workplaces for Women by Fortune magazine.
Learn more about Bright Horizons Family Solutions
Size
25,800 employees
Market Cap
$3.8 billion
Industry
Net Income
$26.9 million
5 Year Trend
+2.3%
Revenue
$1.5 billion
NASDAQ

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