Client Service Manager SF

PalAmerican Security

$75K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Valid CA Driver License and must be 21+ years old for insurance purposes
  • Valid CA Guard Card
  • Bachelor's degree with at least one year of experience in security or equivalent
  • Minimum of three years of related experience
  • Proficient in Microsoft Outlook, Word, and Excel
  • Strong organizational skills and attention to detail
  • Excellent interpersonal and customer service skills

Responsibilities

  • Recruit, hire, and train new staff
  • Provide performance feedback and recognize talent for management roles
  • Ensure security officers are well-prepared for their assignments
  • Track and review KPIs with the Director of Operations
  • Conduct site assessments and client visits
  • Coordinate on recruitment needs and oversee client billing

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
Full Job Description
Must have a valid CA Driver License and be 21+ years old (for insurance purposes)Must have a valid CA Guard CardIncludes 2 week vacation

PalAmerican Security - Client Service Manager

Responsibilities:
  • Recruit, hire, and train new staff
  • Provide performance feedback and recognize talent for management roles
  • Ensure security officers are adequately prepared for their assignments
  • Track and review KPIs with the Director of Operations
  • Conduct site assessments and client visits
  • Collaborate on recruitment needs and oversee client billing

Skills/Abilities Required:
  • Excellent interpersonal and customer service skills
  • Strong organizational skills and attention to detail
  • Proficiency in Microsoft Outlook, Word, Excel

Education and Experience:
  • Bachelor's degree with one year experience or equivalent experience in security
  • At least three years of related experience

Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer
  • Ability to lift up to 15 pounds at times
Benefits
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance

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