JP Morgan Chase & Co.

Client Service Account Manager - Healthcare Payments

JP Morgan Chase & Co.$70K — $95K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in a customer-facing sales role
  • Strong interpersonal skills for managing client relationships
  • Quick learner of healthcare payment solutions and value propositions
  • Good judgment in compliance and sensitive situations
  • Strong organizational and follow-up skills

Responsibilities

  • Support Business Development to meet revenue goals
  • Understand JP Morgan Healthcare Payments solutions and processes
  • Identify upselling opportunities within existing customer base
  • Represent the team in client engagements
  • Assist clients in project prioritization to meet their targets
  • Manage client service issues and escalation processes
  • Collaborate with internal teams to support customer needs
  • Document all relevant activities accurately and promptly

Benefits

  • Professional growth opportunities
  • Collaborative team environment
  • Direct impact on revenue and client relationships
  • Involvement with leading U.S. healthcare organizations
  • Access to comprehensive training on systems and processes
Full Job Description
JOB DESCRIPTION

You will drive impact as a self‑motivated, proactive, results‑oriented Client Relationship Manager with JPMorganChase Healthcare Payments, where you’ll consult directly with leading U.S. provider organizations to strengthen relationships, elevate scorecard performance, and directly influence revenue retention and growth.

 

As a Client Relationship Manager in Healthcare Payments, you are self-motivated, proactive, and results-oriented, and you thrive in an open, professional, team‑oriented environment. In this role with JPMorganChase Healthcare Payments, you will directly influence revenue retention and revenue growth. As a Client Relationship Manager, you will support some of the largest provider organizations in the United States through regular, direct customer engagement. As an individual contributor, you will guide clients with a consultative approach to help them achieve their revenue and scorecard goals.

 

 

 

Job responsibilities

  • Support Business Development activities which contribute to the achievement of the annual revenue plan
  • Demonstrate a thorough understanding of JP Morgan Healthcare Payments solutions, products and processes
  • Work with Team to Identify opportunities to upsell customers additional Healthcare Payment solutions
  • Represent the team in client meetings
  • Help clients prioritize projects to best meet goals
  • Serve as an escalation point for any service issues from client: manage the escalation activities and is meticulously organized
  • Collaborate with JP Morgan Healthcare Payments Business Development, Professional Services and Customer Service in support of your customers
  • Maintain accurate and timely documentation of all activities relevant to the position

Required qualifications, capabilities, and skills

  • At least 5 years of experience in a customer-facing sales position 
  • Excellent people skills and ability navigate hard conversations with clients
  • Ability to quickly learn and understand JP Morgan’s solution suite and articulate our value proposition
  • Sound judgment in compliance, setting customer expectations, and managing sensitive customer situations and data
  • Excellent organizational skills and follow-ups

Preferred qualifications, capabilities, and skills

  • Bachelor’s degree or higher
  • Healthcare technology experience preferred

 

 

 

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

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Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

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For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

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Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

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Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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