Bank of America Corporation

Client Reporting Manager I

Bank of America Corporation$95K — $115K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years of experience in analytics or related fields
  • Advanced analytical and problem-solving skills
  • Experience managing large, complex datasets
  • Strong communication skills for translating technical concepts to executives
  • Understand workflow, SLAs, and operational performance metrics
  • Demonstrated ability to develop strategic recommendations
  • Experience influencing without authority in matrixed environments

Responsibilities

  • Collaborate with stakeholders to create innovative business intelligence strategies
  • Manage the end-to-end delivery of complex technical projects
  • Lead design and maintenance of automated data processing workflows
  • Ensure focused and prioritized resource allocation for timely project delivery
  • Provide technical solutions and stay updated on industry innovations
  • Partner with stakeholders and executives to ensure effective adoption of solutions

Benefits

  • Opportunity for growth in a dynamic organization
  • Commitment to a positive work environment with high employee engagement
  • Focus on continuous improvement and operational excellence
  • Inclusive workplace culture aligned with Great Place to Work goals
  • Strong emphasis on professional development and coaching opportunities
Full Job Description
Job Description:

This job is responsible for managing complex initiatives across a broad group of analytical resources. Key responsibilities include managing components of large reporting platforms to deliver comprehensive reporting solutions and engaging with clients and senior leadership. Job expectations include responding to business needs and enhancing how reporting is developed and delivered at Bank of America.

Responsibilities:

  • Collaborates with business stakeholders, developing the vision and strategy for delivering and maintaining innovative automated business intelligence solutions to support data-driven business decisions
  • Manages the end-to-end delivery of complex technical projects, collaborating across partner teams to deliver on desired outcomes
  • Leads the design, development, and maintenance of automated data extract, transform, and load processes from various database platforms, storing data in 'Fit for Use' relational tables
  • Oversees appropriate focus, prioritization, and alignment of resources to ensure on-time delivery of work while following established procedures and quality guidelines
  • Provides technical solutions and learns new technology to fulfill the project needs, while staying current on the latest solutions available in the industry
  • Partners closely with stakeholders and executive management, to ensure seamless integration and adoption of business intelligence solutions


Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
  • Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
  • Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
  • Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
  • Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
  • People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
  • Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
  • Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
  • Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.


Line of Business Description:
  • Retail Credit Operations (RCO) is a dynamic organization committed to delivering best-in-class care for clients and internal partners. We specialize in situations that require compassionate touch, high attention to detail, management of complex or high-risk situations, adjustments for unique product or situation combinations and education of internal partners. We respond rapidly to an evolving set of products, compliance requirements, and client needs. RCO practices excellence in every facet of our operation and is committed to creating a work environment that drives positive employee engagement and growth.
  • undefined
  • The RCO Horizontal Reporting and Analytics team is seeking an analytically driven senior leader to support critical initiatives , drive decisions with data and improve overall performance across the organization.


Required Qualifications:
  • 15+ years of relevant experience
  • Demonstrated advanced analytical and problem-solving skills
  • Experience working with large, complex datasets
  • Strong communication skills, including ability to translate complex technical concepts into executive-level insights
  • Understanding of workflow, SLAs, and operational performance metrics
  • Experience developing and delivering strategic recommendations
  • Experience managing undedicated resources or influencing without authority
  • Strong attention to detail with ability to tell a clear story with data

Skills:
  • Analytical Thinking
  • Business Analytics
  • Data and Trend Analysis
  • Problem Solving
  • Collaboration
  • Innovative Thinking
  • Monitoring, Surveillance, and Testing
  • Presentation Skills
  • Risk Management
  • Data Visualization
  • Oral Communications
  • Written Communications


Shift:
1st shift (United States of America)

Hours Per Week:
40

About Bank of America Corporation

Bank of America Merrill Lynch is the corporate and investment banking division of Bank of America. It provides services in mergers and acquisitions, equity and debt capital markets, lending, trading, risk management, research, and liquidity and payments management. It was formed through the combination of the corporate and investment banking activities of Bank of America and Merrill Lynch following the acquisition of the latter by the former in January 2009. Bank of America completed the acquisition of Merrill Lynch & Co on 1 January 2009. Bank of America began rebranding all of its corporate and investment banking activities under the Bank of America Merrill Lynch name in September 2009. In April 2010, Bank of America Merrill Lynch appointed Christian Meissner as head of investment banking for Europe, Middle East and Africa. In April 2011, Bank of America Merrill Lynch integrated its corporate and investment banking operations into a single division. In October 2013, Bank of America Merrill Lynch was recognised as the Most Innovative Investment Bank of the Year in The Banker's Investment Banking Awards.

Bank of America Corporation Careers

Join the dynamic team at Bank of America Corporation, a premier global financial institution where innovation, leadership, and growth go hand in hand. As one of the largest banks in the world, we offer unparalleled job opportunities and a culture that values diversity, inclusion, and professional growth. Work You’ll Do At Bank of America Corporation, you’ll be part of a team that’s dedicated to making a real difference. Whether you’re helping families buy their first home, advising businesses on expansion, or developing cutting-edge financial technologies, your work will have an impact. Our commitment to leadership in the financial industry has never been stronger, and we need passionate, skilled professionals to lead our journey. Explore a World of Opportunities From entry-level positions to leadership roles, Bank of America Corporation offers a variety of career paths in areas such as investment banking, technology, marketing, and risk management. Our job opportunities span the globe, providing the chance to work alongside the best in the industry and develop skills that will propel your career forward. Internship Programs Kickstart your career with Bank of America Corporation’s internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that complements your academic studies. Interns gain invaluable networking opportunities, receive mentorship from seasoned professionals, and learn about the culture and operations of a global financial leader. Benefits and Growth Bank of America Corporation is committed to the well-being and continuous professional development of our team members. We offer a competitive benefits package that supports the health, financial stability, and work-life balance of our employees. Our training programs and development initiatives ensure that every team member has the opportunity to grow and advance within the company. Inclusive Culture We believe our strength lies in our diversity. Bank of America Corporation fosters an inclusive environment where all employees can thrive. Through diversity training and a commitment to equal opportunities, we cultivate leadership and innovation that reflect the wide-ranging communities we serve. Join Our Team Are you ready to advance your career at a company that’s at the forefront of the financial industry? Explore the positions available at Bank of America Corporation and find where your skills and interests align with our needs. We are continuously hiring and looking for individuals who are curious, creative, and eager to drive change. Stay Connected Keep up to date with the latest from Bank of America Corporation Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that match your career interests and get insider tips that can help you during your application and interview process. Bank of America Corporation is not just a company—it’s a place where you can shape your future and the future of finance. Join us and be part of a team that’s redefining what a bank can be.
Learn more about Bank of America Corporation
Size
208,000 employees
Market Cap
$260.3 billion
Industry
Net Income
$17.8 billion
Founded
1998
5 Year Trend
-1.4%
NASDAQ

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