Client Relationship Manager

Rockefeller Capital Management

$80K — $120K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-10 years of relevant experience in a client service or operational role, preferably in an RIA
  • Bachelor's degree in business or finance preferred
  • Possession of Series 7 and 66 licenses (or willingness to obtain)
  • Proficient in Microsoft Office Suite

Responsibilities

  • Assist senior advisors in preparing deliverables and participating in client meetings
  • Communicate with clients on both a scheduled and ad hoc basis
  • Track client allocations and asset transfers using a software suite
  • Coordinate communication with clients' CPAs and attorneys for timely document delivery
  • Manage proactive outreach regarding required minimum distributions (RMDs)
  • Track and coordinate periodic portfolio reviews with the Advisor team
  • Execute daily operational tasks related to client accounts

Benefits

  • Opportunity to work within a prestigious global family office
  • Engagement with high-net-worth clients directly
  • Support from a collaborative team of advisors and specialists
  • Professional growth and development opportunities
  • Exposure to diverse financial products and strategies
Full Job Description
Position

An Advisor teamwithin our Rockefeller Global Family Office business unit is seeking a motivated individual to join its growing team as a Client Relationship Manager.The Client Relationship Manager will work withour Rockefeller Global Family Office Team membersand will interact directly with high-net-worth clients. The ideal candidate will be the face of the practice and is thorough in their work, operates with a high attention to detail, has strong communication, organization, time management and problem-solving skills, and is driven to develop and grow in their role.

Responsibilities
  • Assisting senior advisors in preparing deliverables and participating in client meetings
  • Communicating with clients on both a scheduled and an ad hoc basis
  • Tracking client allocations and asset transfers in a software suite, while working closely with the Rockefeller Operations team
  • Coordinate ongoing communication with clients9 CPAs and attorneys to facilitate timely delivery of tax documents and other legal materials
  • Manage proactive client outreach related to required minimum distributions (RMDs), ensuring accuracy and timeliness
  • Track and coordinate periodic portfolio review meetings in partnership with the Advisor team
  • Working closely with both the Alternative Investment and Liquid Markets teams to coordinate current client portfolio matters
  • Executing the daily client operational tasks including account opening documents, check requests, journals, wires, and other custodial responsibilities
Qualifications
  • 5-10 years of relevant experience, working within an RIA in a client service or operational capacity is preferred
  • Bachelors degree, with a business/finance focus preferred
  • Series 7 & 66 (or 7, 65 & 63) strongly preferred, and if not, willing to obtain
  • Proficiencyin Microsoft Office suite
Skills
  • Strong interpersonal, organizational, and client service skills
  • Ability to work well under pressure and handle multiple priorities while maintaining a positive and productive attitude
  • Demonstrated initiative and ability to work independently
  • Strong quantitative, qualitative, and technical skills
  • Ability to prioritize tasks and meet deadlines
  • Strong attention to detail and recognition of critical issues

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