Client Principal

Stride Build

$150K — $180K *
US-AnywhereRemote in United States
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years experience in consulting or professional services
  • Proven track record of managing strategic client accounts
  • Familiarity with custom software engineering and AI services
  • Experienced in managing multi-million-dollar portfolios
  • Strong consultative selling and executive presence skills

Responsibilities

  • Own and expand a portfolio of strategic client accounts
  • Drive revenue growth through new and extended Statements of Work (SOWs)
  • Build relationships with senior client stakeholders
  • Position and sell AI solutions to enhance client value
  • Translate client challenges into actionable SOWs
  • Ensure delivery of SOW revenue and manage risks proactively
  • Serve as the senior representative to client executives

Benefits

  • Inclusive company culture prioritizing employee care
  • Access to mentorship from top executives including the CEO
  • Opportunity to champion and innovate within AI solutions
  • Work with an elite team on high-value engagements
  • Diverse clients ranging from startups to Fortune 500 companies
Full Job Description
We are seeking a Client Principal to own, grow, and protect a portfolio of strategic client accounts while serving as a trusted advisor to senior product and technology executive stakeholders. This is a senior, client-facing leadership role with direct P&L accountability. Client Principals manage a portfolio of multimillion dollar accounts and drive expansion through new and extended Statements of Work. Account Growth & Revenue Leadership • Own the commercial success and P&L of a portfolio of strategic client accounts. • Drive quarterly revenue targets through new and expanded SOWs. • Build advisory-level relationships with senior client stakeholders. • Position and sell Agentic AI solutions as core drivers of client value, including autonomous workflows, AI agents embedded in business processes, and AI-augmented product delivery models. • Translate client pain points into Agentic AI-led Statements of Work, including AI readiness assessments, agent design and orchestration, and enterprise workflow transformation. • Create executive alignment around AI-driven ROI, including productivity gains, cost reduction, and competitive differentiation through agentic systems. • Collaborate with Solutions Architects and Delivery Leaders to shape and close high value engagements. • Leverage Stride's chair and CEO to elevate relationships and unlock growth. Revenue Delivery & Client Health • Ensure the delivery of existing SOW dollars and proactively prevent revenue attrition. • Manage delivery risks proactively leveraging your account team. • Escalate issues appropriately and partner with Stride's executives and delivery teams to resolve them. • Step in when senior-level intervention is required. Client & Stakeholder Partnership • Serve as Stride's senior representative to client executives. • Educate senior client stakeholders on agentic workflows, AI operating models, and organizational readiness, guiding them from experimentation to enterprise scale. • Facilitate executive-level discussions focused on outcomes and transformation. Leadership, Mentorship & Consulting Craft • Partner closely with Delivery, Product, and Engineering teams to delight clients. • Champion an Agentic AI mindset internally, helping Stride evolve its consulting craft from human-led delivery to AI-augmented and agent-driven execution. • Actively engage with Stride's chair and CEO for mentorship and feedback. Qualifications - Must-Haves • Experience owning and growing strategic client accounts in consulting or professional services. • Background selling and delivering custom software engineering and/or AI services. • Demonstrated success managing multi-million-dollar portfolios. • Executive presence and strong consultative selling skills. What Success Looks Like • Clients view you as a trusted advisor. • Revenue grows predictably and sustainably. • Delivery teams feel supported and aligned. • Risks are identified early and addressed decisively.

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