What We Are Looking For
We are seeking a Client Principal to own, grow, and protect a portfolio of strategic client accounts while serving as a trusted advisor to senior product and technology executive stakeholders. This is a senior, client-facing leadership role with direct P&L accountability.
Client Principals manage a portfolio of multimillion dollar accounts and drive expansion through new and extended Statements of Work.
Account Growth & Revenue Leadership
• Own the commercial success and P&L of a portfolio of strategic client accounts.
• Drive quarterly revenue targets through new and expanded SOWs.
• Build advisory-level relationships with senior client stakeholders.
• Position and sell Agentic AI solutions as core drivers of client value, including autonomous workflows, AI agents embedded in business processes, and AI-augmented product delivery models.
• Translate client pain points into Agentic AI-led Statements of Work, including AI readiness assessments, agent design and orchestration, and enterprise workflow transformation.
• Create executive alignment around AI-driven ROI, including productivity gains, cost reduction, and competitive differentiation through agentic systems.
• Collaborate with Solutions Architects and Delivery Leaders to shape and close high value engagements.
• Leverage Stride's chair and CEO to elevate relationships and unlock growth.
Revenue Delivery & Client Health
• Ensure the delivery of existing SOW dollars and proactively prevent revenue attrition.
• Manage delivery risks proactively leveraging your account team.
• Escalate issues appropriately and partner with Stride's executives and delivery teams to resolve them.
• Step in when senior-level intervention is required.
Client & Stakeholder Partnership
• Serve as Stride's senior representative to client executives.
• Educate senior client stakeholders on agentic workflows, AI operating models, and organizational readiness, guiding them from experimentation to enterprise scale.
• Facilitate executive-level discussions focused on outcomes and transformation.
Leadership, Mentorship & Consulting Craft
• Partner closely with Delivery, Product, and Engineering teams to delight clients.
• Champion an Agentic AI mindset internally, helping Stride evolve its consulting craft from human-led delivery to AI-augmented and agent-driven execution.
• Actively engage with Stride's chair and CEO for mentorship and feedback.
Qualifications - Must-Haves
• Experience owning and growing strategic client accounts in consulting or professional services.
• Background selling and delivering custom software engineering and/or AI services.
• Demonstrated success managing multi-million-dollar portfolios.
• Executive presence and strong consultative selling skills.
What Success Looks Like
• Clients view you as a trusted advisor.
• Revenue grows predictably and sustainably.
• Delivery teams feel supported and aligned.
• Risks are identified early and addressed decisively.
