Stewart Information Services Corporation

Branch Operations Manager

Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in relevant field preferred
  • Typically requires 8+ years of related work experience

Responsibilities

  • Oversee efficient operation, profitability, and supervision of branch(es) or department(s) ensuring customer satisfaction
  • Act as the main contact for various issues requiring escalation
  • Supervise daily activities of operational staff
  • Align branch goals with business unit objectives through monitoring metrics
  • Provide leadership to managers, supervisors, and individual contributors
  • Accountable for performance results across multiple teams
  • Develop business and organizational plans based on priorities

Benefits

  • Variety of health and wellness insurance options
  • Paid time off
  • 401(k) with company match
  • Employee stock purchase program
  • Employee discounts
Full Job Description
Directly engages in field operations outside of core Escrow and Title Operations; also, includes various leadership roles that support the overall strategy and execution of field-based operations. Responsible for the efficient operation, profitability, supervision of a specific branch(es) or department(s) while assuring customer satisfaction. Job Responsibilities • Responsible for the efficient operation, profitability, supervision of a specific branch(es) or department(s) while assuring customer satisfaction • Seen as the individual in charge and serves as the go-to person for a variety of issues needing escalation • Supervises the day-to-day activities of employees responsible for operational tasks • Aligns branch goals with business unit goals by monitoring branch metrics and providing recommendations to leadership for change based on branch results • Provides leadership to managers, supervisors and/or individual contributors • Accountable for the performance and results of multiple related teams • Develops departmental plans, including business, production and/or organizational priorities • Decisions are guided by resource availability and Stewart objectives • Applies knowledge of key business drivers and the factors that maximize department performance • Guided by functional or regional business plans, impacts the department results by supporting and funding of projects, products, services and/or technologies Identifies and solves complex, operational and organizational problems leveraging resources within or outside the department • Persuades managers and leaders to take action and/or negotiates with external partners/vendors/customers • Manages multiple related teams, sets departmental priorities and allocates resources to align with business objectives and annual plan Education • Bachelor’s degree in relevant field preferred Experience • Typically requires 8+ years of related work experience Pay Range & Benefits $70,585.40 - $117,642.34 Annually The base salary range provided is consistent with similar roles at the Company. The base salary range is not an absolute, but a guide, and actual offers will be based on the individual candidate’s knowledge, skills, education, experience, location, market conditions, and other compensation components. Depending upon all of the preceding considerations, the base salary may be lower or higher than the stated range. Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts

About Stewart Information Services Corporation

Stewart Information Services Corporation is a global real estate services company that provides title insurance, escrow and settlement services, and other related services. The company was founded in 1893 and is headquartered in Houston, Texas. Stewart Information Services Corporation operates in the United States, Canada, and Europe. The company is committed to providing its customers with the highest level of service and has a reputation for excellence in the industry. Stewart Information Services Corporation is also committed to sustainability and has implemented a number of initiatives to reduce its environmental impact.
Learn more about Stewart Information Services Corporation
Size
7,300 employees
Market Cap
$1.1 billion
Industry
Net Income
$154.9 million
5 Year Trend
+10.5%
Revenue
$2.2 billion
NASDAQ

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