The Opportunity

We're seeking a seasoned Client Partner, a quota-carrying portfolio leadership role to drive strategic growth across our portfolio of high-potential U.S. mid-market and enterprise accounts ($250M-$2B in revenue) in priority segments: enterprise, healthcare innovators, large ISVs/SaaS, high-tech, and digital native businesses. This is a high-impact role at the intersection of digital transformation, technology innovation, and business strategy-focused on organizations where technology drives competitive advantage and accelerated growth.

You'll serve as a trusted advisor to senior executives, identifying critical inflection points-such as leadership shifts, new product initiatives, and investment events-and translating them into transformative solutions across AI Enablement, AI Native Development Frameworks, Data Fabric Strategies, Cloud Modernization, Intelligent Automation, Workflow Modernization, Software Product Engineering, QA/Testing, and Digital Transformation Services. Your mandate: deepen relationships, expand wallet share, and deliver meaningful business outcomes that elevate KMS as a long-term strategic partner.
What You'll Do

• Develop and Execute Account Strategies: Create, maintain, and drive comprehensive Account Development Plans grounded in a deep understanding of each client's business objectives, challenges, and growth opportunities.
• Cultivate Executive Relationships: Build and expand trusted relationships with key stakeholders across all levels of the client organization, positioning KMS as a strategic partner and accelerating account growth through cross-sell, upsell, and renewal initiatives.
• Executive Advisory / Trusted Advisor: Serve as a trusted advisor to executive stakeholders, helping shape roadmaps for AI enablement, AI-native application development, cloud transformation, data fabric adoption, intelligent automation, and enterprise modernization initiatives.
• Lead Strategic Client Engagements: Facilitate and drive high-impact client touchpoints-including QBRs, innovation workshops, and governance meetings. Serving as strategic advisor to c-level and senior management around digital transformation, modernization, AI adoption, and operational efficiency.
• Innovation & Transformation Workshops: Drive innovation workshops, value discovery sessions, and transformation roadmaps with clients. Identify opportunities for modernization, automation, AI enablement, and platform transformation.
• Ecosystem & Partner Collaboration: Partner with hyperscalers and ecosystem partners (AWS, Azure, GCP, Snowflake, Databricks, Salesforce, etc.) to co-create transformational solutions
• Strategic Account Mining: Identify opportunities for AI adoption, workflow modernization, cloud transformation, intelligent automation, and data modernization initiatives that drive measurable business outcomes and operational efficiency.
• Drive Opportunity Management: Lead opportunity and proposal processes by asking insightful questions, evaluating interest levels, identifying knowledge gaps, and conducting follow-ups to move deals forward with precision and care.
• Deal Pursuit Leadership: Lead strategic pursuit efforts for complex services engagements and transformational programs. Coordinate internal solution teams, delivery leadership, and executive stakeholders during proposal development and deal shaping.
• Collaborate Cross-Functionally for Success: Act as a central connector between client stakeholders, internal teams, and partner organizations-driving seamless collaboration, ensuring alignment with customer goals, and maximizing impact from service delivery.
• Champion Client Satisfaction and NPS: Proactively manage client health and satisfaction, contribute to the Net Promoter Score (NPS) process, and take ownership of actionable feedback to elevate client experience and loyalty.
• Delivery Governance: Partner with delivery and engineering leaders to ensure successful execution, operational excellence, and customer satisfaction across engagements. Proactively mitigate delivery, commercial, and customer relationship risks.
• Maintain CRM and Data Integrity: Ensure accurate, timely CRM data to support account visibility, retention, and growth, while resolving data-related gaps that may hinder effective execution.
• Ensure Operational and Regulatory Compliance: Maintain a strong understanding of internal processes, account performance metrics, and client-side IT/security requirements, ensuring compliance with both company standards and regulatory obligations.
• Embody a Culture of Ownership and Continuous Learning: Demonstrate accountability, initiative, and a commitment to growth-both in client outcomes and personal development.

Requirements
What You'll Bring

• 8+ years of experience in the technology industry and at least 3 years in a similar farming role that focuses on strategic account management and drives revenue growth within enterprise or large ISV accounts.
• Experience driving executive conversations around AI strategy, data fabric architectures, cloud modernization, workflow automation, and digital transformation initiatives.
• Demonstrated success engaging mid-market and enterprise clients ($250M-$2B in revenue), with domain expertise in Healthcare, BFSI, or SaaS sectors.
• Proven track record of consistently generating $3M-$5M+ in annual net-new services revenue across a defined multi- million dollar portfolio, especially in custom software development and digital product engineering services.
• Exceptional relationship-building skills, with the ability to influence and engage C-level and VP-level executives across both IT and business functions.
• Strong business acumen and a client-first mindset, with a deep commitment to delivering measurable value and long-term success.
• Solid understanding of IT consulting and software services, particularly in AI, Data, Cloud, and Product Engineering.
• Familiarity with industry standards, external regulations, and evolving technology trends impacting client operations and innovation.
• Experience collaborating with AI, cloud, and data partners (e.g., Anthropic, AWS, GCP, Databricks) to co-create solutions that address complex client challenges.
• Experience leading digital transformation engagements within technology consulting or engineering services organizations
• Highly self-motivated and adaptable, with a proven ability to thrive in fast-paced, dynamic environments.
• Skilled in working with multicultural, globally distributed (offshore, nearshore, and hybrid delivery models) teams-leveraging excellent interpersonal and communication abilities to drive alignment and execution.
• Strong negotiation and contract management skills, including handling NDAs, renewals, and legal coordination across multiple accounts.
• Willingness to travel up to 50% for client engagements, team collaboration, and strategic initiatives.

Benefits
Why Join KMS

This is a unique opportunity to help shape a high-growth AI and data transformation practice while building one of KMS Technology's most strategic ecosystem partnerships. You will work alongside executive leadership and play a pivotal role in driving market impact, revenue growth, and ecosystem influence.

Why You'll Love It Here

KMS has been named a Best Place to Work by the Atlanta Business Chronicle and a thirteenth-time Best & Brightest Company to Work For®. We offer:

• 100% company-paid Medical, Dental & Vision insurance
• 401(k) with generous company match
• Pre-tax FSA options
• Employer Paid Short Term Disability, Long Term Disability, and Basic Life Insurance
• Self-managed Unlimited PTO + Paid Parental Leave
• Remote/hybrid flexibility
• Opportunities for career growth, mentorship, and leadership
• Target OTE + Benefits is $220,000 - $250,000 annually

If you're a growth-minded professional who thrives in complex, consultative environments and excels at building long-lasting genuine relationships and bringing advanced technology visions to life -we'd love to meet you.