JOB OVERVIEW: As a Client Partner, you will serve as the primary day-to-day commercial and operational partner for Kevel's most strategic retail and commerce media customers. This role co-owns account commercials and expansion targets alongside Retail Media Strategy Leads, ensuring that growth strategies translate into execution, adoption, and measurable revenue outcomes.

You will partner directly with retailer media teams, operational leaders, and monetization stakeholders to scale their retail media businesses while driving retention and expansion for Kevel. While commercially accountable, this role remains deeply hands-on - operating as the primary customer success lead across many day-to-day interactions, including cadence calls, troubleshooting, onboarding, product adoption, demos, and implementation support. This is a hybrid commercial and customer success role requiring deep retail media expertise, executive communication skills, and the ability to operationalize complex growth initiatives.

LOCATION: REMOTE - UNITED STATES. This position is 100% remote. Applicants located anywhere within the United States (Eastern or Central Time Zones preferred) are encouraged to apply. Applicants must be legally eligible to work within the United States.

PAY TRANSPARENCY:Kevel uses external, third-party market data to determine compensation for all open positions. Our compensation philosophy is based on the candidate's specific working location and experience level. This means that we will take a no negotiationapproach in our recruitment and offer processes. We believe this is an important step in living our value of embracing diversity while underlining our commitment to fair, equitable and inclusive pay practices.

The pay range for this position is between $140,000 - 170,000 OTE (combination of base + variable compensation). An exact offer for this position will be determined based on the candidate's working location and experience level, in relation to our existing team.

In regards to candidate location in the US specifically, Kevel currently uses validated external data sources to determine which US locations are considered higher cost of living metropolitan areas compared to others. Candidates are welcome to reference the following chart to get a general sense of where they may fall within the pay range based on US location.

Highest Cost of Living Locations (Top of pay range)

Mid Tier Locations

(Middle of pay range)

US Average Locations

(Bottom of pay range)

San Francisco Bay Area, CA

New York, NY (+NJ)

Honolulu, HI

Boston, MA (+CT, RI)

Washington, DC (+MD)

Los Angeles, CA

Seattle, WA

San Diego, CA

Chicago, IL

Portland, OR

Miami, FL

All other locations

All compensation packages include the additional benefits as described in the 'Why you'll love working with us' section below. We also have a transparent 'Total Rewards Philosophy' we'd be happy to share with you which describes our overall approach to compensation and benefits in full detail! Our recruitment team can share more about this with you in an initial phone interview and will be happy to answer any questions you have related to compensation at Kevel!

WHAT YOU'LL ACCOMPLISH:

• Own retention and expansion targets across commerce media accounts, partnering with Strategy Leads on growth planning and commercial execution
• Operationalize commerce media strategies across onsite, offsite, and data monetization programs to drive advertiser adoption and revenue growth
• Lead business reviews, maturity assessments, and monetization planning sessions with senior retail media stakeholders
• Translate growth strategy into platform adoption, product utilization, and measurable performance outcomes
• Serve as the primary day-to-day client operator - managing cadence calls, troubleshooting issues, supporting onboarding and implementations, driving product adoption, and delivering demos as needed
• Partner cross-functionally with Sales, Strategy, Solutions Architects, and Product to execute expansion initiatives and deliver customer value

SKILLS YOU'LL BRING WITH YOU:

• 4-6+ years experience in retail media or commerce platforms
• Experience working directly with retailers or marketplaces
• Strong commercial acumen and growth mindset
• Comfortable co-owning expansion targets
• Executive presence and communication skills
• Deep understanding of retail media monetization models

WHY YOU'LL LOVE WORKING WITH US:

• Fully Remote Team: We are a 100% remote work environment with employees located around the world. You are welcome to work from home, one of our offices, a WeWork office, or an equivalent co-working space.
• Flexible Working Hours: We understand our employees have their own lives, responsibilities and working preferences. We trust our employees to communicate with their managers, and work when they work best.
• Comprehensive Health Benefits - Kevel provides 100% employer paid medical benefits for our employees and their children, plus comprehensive, affordable coverage for all other dependents.
• Savings opportunity for the Future: Kevel offers retirement savings plans with employer contributions so employees can save toward future financial objectives.
• Rest and Relaxation: Unlimited personal time off - and we mean it! We trust our employees to take the time they need, whenever they need it. We also offer Paid Holidays + a Kevel Holiday Break (from 12/24 - 1/1 every year!
• Kevelfest: Our annual corporate retreat! The entire Kevel team gets together once a year for a four - day in - person event filled with collaboration, team building, celebration and fun!
• Home Office Stipend: You'll receive a new windows or mac machine (your choice) + a $500 home office allowance to purchase what you need to set up your work space properly!
• Parental Leave Support: We support all parents with salary continuation and benefits when our employees are growing their families.
• Free press benefits: Kevel believes all employees should have access to legitimate news sources. You'll receive a $300 annual allowance to subscribe to the news source of your choice.

Hiring Guidelines by Country: Kevel hires new team members in countries around the world. Some roles may carry specific location-based eligibility requirements. Our Recruitment Team will share the specific benefits that are available in your location, and can help answer any questions about location specific eligibility requirements and benefits after the recruitment process begins.