Job details

Job Role

Engagement Manager

Work Location

Newport Beach, CA, San Diego, CA

State / Region / Province

California

Country

USA

Skills

Domain|Sales|Sales Execution

Domain

Global Markets

Interest Group

Infosys Limited

Company

ITL USA

Requisition ID

144848BR

Salary min

128000

Salary max

250000

Join Infosys as a Client Partner in the Insurance vertical, leading end-to-end client engagement across your assigned account scope. You will co-create and drive the account plan with the Senior Client Partner and Group Managers. The role typically covers a single account or part of a large account, with P&L ownership ranging from USD $30M-$50M.

Role Description:
• Client relationship & growth: Own senior client relationships (C-suite/BU heads) and grow the account to USD $30-$50M P&L. Lead the opportunity lifecycle end-to-end (Prospect-Qualify-Evaluate-Propose-Close).
• Delivery assurance: Partner with delivery leaders to meet/exceed scope, schedule, quality, and financial commitments (SLAs/SOWs). Proactively manage risks, issues, and change.
• Account planning & governance: Build and run the account plan-stakeholder map, pursuit priorities, solution themes, 12-24-month pipeline, and revenue/margin targets. Drive governance (QBRs/MBRs), forecast accuracy, and CRM hygiene.
• Market intel & pursuits: Conduct market and competitor analysis; lead client presentations, solutioning/estimation, proposal development, and commercial negotiations.
• Cross-functional orchestration: Coordinate with Delivery Managers and horizontal competency leaders to balance concurrent programs and optimize capacity, skills, and commercials.
• Go-to-market & solutions: Partner with the Solutions Leader and BU to tailor go-to-market offerings for the account; own pipeline and revenue for BU-sponsored solutions within the account.
• Pricing & commercials: Lead deal pricing within MSA guardrails; collaborate with Finance and Legal on terms, discounts, and renewals.
• Presales (adjacent opportunities): Provide presales support for new business development outside the account scope as requested.
• Alliances & partners: Provide inputs to shape partnerships with relevant ISVs/hyperscalers/product vendors that strengthen the account strategy.

About Infosys Insurance:
Infosys' Insurance practice helps P&C, Life, and Health carriers modernize core platforms and reimagine customer engagement using cloud, data & AI, and intelligent automation. We deliver measurable outcomes-higher straight-through processing (STP), faster claims cycles, lower cost-to-serve, and improved NPS-through digital self-service, intelligent underwriting, and streamlined back-office operations. Our domain expertise, accelerators, and partner ecosystem enable secure, compliant transformation with faster time-to-value. From policy administration and billing to claims and servicing, we build flexible, scalable digital operating models that drive efficiency, agility, and growth.

Required Qualifications:
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11+ years of experience, with strong sales/relationship management/account management experience
• Significant business development and project management experience
• Experience in the relevant industry/vertical
• Track record of interacting and building relationships with C-level client contacts
• Hands-on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication, and presentation skills
• Wide variety of IT and business consulting engagement experience
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

Preferred Qualifications:
• Knowledge of industry specific go-to-market solutions
• Good understanding of industry specific business issues and drivers
• Global Delivery Model experience
• Experience managing large multi-location consulting engagement teams
• Track record as an Account Manager in a rapidly growing client relationship

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off