Client Manager - Global Service Provider

Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10 years of sales experience in technology-related fields, demonstrating pipeline ownership and quota success.
  • Cultural alignment with WWT's values and a passion for ongoing education and feedback.
  • Strong relationship-building skills with the ability to engage various stakeholders and sell business outcomes.
  • Experience in leading account strategy with teams across customer levels, managing partner interactions effectively.
  • Excellent communication and organizational skills, with proficiency in CRM tools like Salesforce.
  • Preferred experience with Fortune 1000 companies and long enterprise sales cycles, including RFI/RFP processes.
  • Bachelor's degree or equivalent experience is preferred; technology certifications are beneficial.

Responsibilities

  • Collaborate with the Client Executive, taking ownership of specific workstreams.
  • Lead as a consultative seller, focusing on discovery and customer outcomes.
  • Coordinate complex customer relationships by utilizing WWT's sales and engineering teams to close opportunities.
  • Establish and nurture relationships with partner technical specialists and account managers to enhance joint selling efforts.
  • Identify and engage suitable partners for sales opportunities, overseeing joint outreach events as necessary.
  • Leverage experiences from senior team members and utilize forums to refine skills and apply best practices.

Benefits

  • Comprehensive Health, Dental, and Vision Coverage, along with onsite Health Centers and wellness programs.
  • Financial perks including Profit Sharing, a 401k plan with company match, life insurance, and tuition reimbursement.
  • Generous Paid Time Off policies, parental and military leave, and sick leave.
  • Unique perks such as benefits for nursing mothers, voluntary legal assistance, pet insurance, and employee discounts.
Full Job Description
QUALIFICATIONS:
  • 7-10 years of progressive sales experience in a relevant technology industry (infrastructure, cloud, AI/data, networking, security, or services-led selling), with a consistent track record of pipeline ownership and quota attainment.
  • Strong cultural fit with WWT's core values and a clear passion for continuous learning - pursuing certifications, engaging with ATC resources, and applying feedback quickly.
  • Proven ability to develop new customer relationships from a standing start, multi-thread across business and technical stakeholders, and position technical solutions in terms of business outcomes.
  • Experience leading account planning with an extended team, calling at multiple levels of the customer organization (practitioner through C-suite), and managing partner relationships.
  • Outstanding communication, executive presentation, and organizational skills, including disciplined CRM and pipeline hygiene (Salesforce or equivalent).
  • Experience selling into Fortune 1000 companies strongly preferred, including familiarity with long enterprise sales cycles and formal RFI / RFP / RFQ pursuits.
  • Bachelor's degree or equivalent industry experience preferred; relevant OEM or technology certifications are a plus.


Want to learn more about Global Enterprise Sales? Check out the Solutions and Services we provide on the platform: https://wwt.com

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
  • Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
  • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
  • Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $140,000-160,000 + commission. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.


RESPONSIBILITIES:
  • Partner closely with the Client Executive as both contributor and mentee, owning defined workstreams within accounts.
  • Operate as a consultative seller - leading with discovery, framing recommendations around customer outcomes, and following through on commitments to build trust internally and externally.
  • Help orchestrate complex customer relationships by leveraging WWT's High Performance Team (sales engineers, consulting architects, services, and partner managers) to qualify, advance, and close opportunities tied to account-level bookings and pipeline goals.
  • Build and maintain working relationships with Partner / OEM technical specialists, account managers, and business unit leaders to drive joint account plans, co-selling motions, and joint pursuits.
  • Identify and engage the right partners for each opportunity based on technical fit, customer preference, OEM program alignment, and deal economics - and lead joint briefings, demos, and proposal development as needed.
  • Actively leverage senior team members and forums (deal reviews, account reviews, win/loss debriefs) to accelerate learning and apply WWT best practices.

About World Wide Technology Holding, LLC

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