Client Manager - Global Service Provider

Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in Account Management with large commercial or enterprise customers.
  • Proven experience managing a sales book of business exceeding $10M in revenue.
  • Technical expertise relevant to the services offered.
  • Strong independent problem-solving skills for customer-facing challenges.
  • A history of success in solution selling.
  • Excellent written, verbal, and presentation communication skills.

Responsibilities

  • Position WWT's capabilities alongside client business and technology needs.
  • Manage large-scale, complex sales opportunities with Global Service Provider customers.
  • Act consultatively to become a trusted advisor to customers and partners.
  • Collaborate effectively with cross-functional teams to create relevant solutions.
  • Develop and implement account strategies tailored to client needs.
  • Lead a high-impact team of sales professionals and technical specialists.
  • Initiate and drive sales campaigns from initial discovery through to closure.
  • Foster relationships with C-level executives and decision-makers.

Benefits

  • Health, Dental, and Vision Care, Wellness programs, and Onsite Health Centers.
  • Profit sharing, 401k Plan with company matching, and Tuition Reimbursement.
  • Comprehensive Paid Time Off policies including Parental and Sick Leave.
  • Additional perks such as Legal benefits and Pet Insurance.
  • Employee Assistance Programs to support mental and emotional health.
Full Job Description
Qualifications:
  • 8+ years Account Management experience in a relevant industry with large commercial or enterprise customers.
  • 8+ years of experience managing/leading a sales book of business ($10M+ in Revenue).
  • A level of technical expertise in the experience areas listed above.
  • Ability to work independently and solve customer-facing problems.
  • Track record of successful solution selling.
  • Strong communication skills (written, verbal and presentation).

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
  • Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
  • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
  • Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $140,000-160,000 + commission. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.


Why should you join Global Service Provider Sales?

As a Client Manager you will lead WWT sales efforts with large, Tier 1, Global Service Provider customers. Armed with the expertise of our sales engineering team, you'll build and nurture relationships with our customer leaders, identify gaps within the customers technical environment and deliver state of the art solutions in areas such as Infrastructure Modernization, Multicloud Architecture, Security Transformation and Digital Strategy. With our Advanced Technology Center and Platform (https://www.wwt.com/atc) at your fingertips for briefings, training, workshops, demos and POC's you'll be delivering best in class results for your customers.

What will you be doing?

The Client Manager will sell broad technical services, solutions, and products to our customers. Day to day responsibilities will include building meaningful relationships within a territory, leading customer sales meetings and presentations, and bringing customer requests to the WWT technical teams for scoping. The Client Manager will team with engineers and architects, as well as subject matter experts to truly provide expertise and value. The ability to listen, learn and understand broad technical solutions is required as you look to provide value to our customers on cutting edge technologies. This position will require the ability to travel up to 25+%.

Responsibilities:
  • Position WWT capabilities and service offerings with client business and technology objectives.
  • Managing large and complex sales opportunities with GSP customers.
  • Acts in a consultative fashion and is highly regarded by the customers and partners (OEMs).
  • Effective at working with cross functional teams to develop business relevant solutions for our customers and partners.
  • Develop and execute account strategy.
  • Lead high impact team of inside sales, technology specialists, and consultants.
  • Create and drive sales campaigns from discovery to close.
  • Build and maintain relationships with C-level executives and decision-making leaders at targeted clients.
  • Manage a pipeline of opportunities and forecast accurately.

About World Wide Technology Holding, LLC

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