Client Informatics Analytics Advisor - National Accounts:

Overview:

You will serve as a trusted analytics consultant for large, complex National Account clients. Working closely with Account Executives, Client Managers, Clinical Consultants, and cross-functional business partners, you will transform healthcare data into meaningful insights that influence client strategy, identify opportunities for improvement, and demonstrate the value of Cigna's solutions.

This highly visible, client-facing role requires a blend of analytical expertise, business acumen, consultative skills, and executive-level communication.

Key Responsibilities:

Client Analytics & Insight Development

• Analyze healthcare cost, utilization, trend, and engagement data to identify actionable opportunities and risks.
• Conduct complex ad hoc analyses by synthesizing large datasets into clear, meaningful business insights.
• Evaluate the effectiveness and return on investment of Cigna programs, clinical initiatives, and engagement solutions.
• Identify cost-saving opportunities, benefit optimization strategies, and population health improvement initiatives.
• Perform network and utilization analyses to support client decision-making.

Strategic Client Consulting

• Translate analytical findings into recommendations that support client business objectives and healthcare strategies.
• Partner with account teams to develop and validate client engagement plans and growth opportunities.
• Provide analytics expertise that demonstrates the value of Cigna products, services, and programs.
• Build trusted relationships with key client stakeholders, influencers, and decision-makers.
• Identify emerging trends, risks, and opportunities and communicate recommendations to internal leadership.

Client Communications & Stakeholder Partnership

• Present analytical findings, insights, and recommendations to client leadership and executive audiences.
• Serve as a subject matter expert and internal consultant for account teams, clients, and external consultants.
• Collaborate closely with sales, account management, clinical, and operational partners to develop client strategies.
• Support client meetings by providing data-driven insights and consultative guidance.

Analytics Innovation & Continuous Improvement

• Identify opportunities to enhance reporting capabilities, analytical processes, and forecasting methodologies.
• Support strategic projects and product initiatives requiring informatics expertise.
• Contribute to the development of best practices in healthcare analytics and client reporting.
• Foster a culture of continuous learning, innovation, and operational excellence.

What You'll Bring:

Communication & Relationship Building

• Ability to communicate complex analytical findings to both technical and non-technical audiences.
• Proven experience presenting to senior leaders, clients, and cross-functional stakeholders.
• Strong relationship-building and influencing skills.
• Ability to collaborate effectively across multiple teams and business functions.

Analytical & Technical Expertise

• Experience working with large datasets and translating data into actionable business recommendations.
• Strong problem-solving skills and ability to identify opportunities for process improvement.
• Proficiency with analytical and visualization tools such as:
  • Excel
  • Tableau
  • Access
  • SQL (preferred)
  • Power BI (preferred)
• Ability to understand technical processes and support reporting and analytics enhancements.

Consultative Mindset

• Passion for helping clients solve complex business and healthcare challenges.
• Ability to influence decision-making through data-backed recommendations.
• Experience educating stakeholders on healthcare cost drivers, utilization trends, and business performance.
• Strong customer focus with a commitment to delivering exceptional client experiences.

Qualifications:

Required

• 5+ years of experience in healthcare analytics, business analytics, consulting, or a related field.
• Demonstrated experience analyzing and interpreting healthcare, financial, operational, or population health data.
• Proven ability to develop insights and recommendations that drive business outcomes.
• Experience presenting findings and recommendations to clients, leadership teams, or executive stakeholders.
• Excellent verbal, written, and presentation skills.
• Demonstrated ability to build and maintain effective professional relationships.
• Experience partnering with and influencing cross-functional teams.

Preferred

• Bachelor's degree in Business, Healthcare Administration, Public Health, Finance, Economics, Statistics, Mathematics, Data Analytics, or a related field.
• Critical Thinking
• Experience working with healthcare claims, utilization, population health, or employer-sponsored health plans.
• Knowledge of healthcare cost drivers, network strategies, and benefit design.
• Experience with advanced analytics, forecasting, and data visualization tools

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 98,200 - 163,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.