Fiserv

Client Implementation Specialist

Fiserv$67K — $120K *
Omaha, NE 68104In-Person
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years supporting web applications
  • Experience in client-facing roles for requirement gathering
  • Proficient in Microsoft SQL Server including performance tuning
  • Strong grasp of web service technologies like XML, XSD, SOAP
  • Experience managing secure system deployments
  • Knowledgeable about data privacy laws and system design principles
  • Excellent written and verbal communication skills
  • Self-sufficient and capable of managing tasks with minimal oversight

Responsibilities

  • Install and configure digital banking applications
  • Manage Microsoft SQL Server databases
  • Troubleshoot complex infrastructure and application issues
  • Participate in high-priority projects on short notice
  • Ensure compliance with data privacy laws
  • Develop client-facing documentation to clarify infrastructure requirements
  • Document processes and tools to enhance team efficiency
  • Collaborate with QA and development teams for system reliability

Benefits

  • Fuel Your Life program for overall well-being
  • Paid holidays and generous time off
  • Free mental health support via Employee Assistance Programs
  • Peer recognition program for extra effort
  • Supportive culture through Employee Resource Groups
  • Extensive professional growth and training opportunities
  • Retirement planning and Employee Stock Purchase Plan
  • Comprehensive medical, dental, vision, and life insurance from day one
  • Tuition assistance and reimbursement available
Full Job Description

Job Title

Client Implementation Specialist

What does a successful Client Implementation Specialist do?
We are seeking a skilled and proactive Client Implementation Specialist with expertise in Microsoft web applications to support the deployment, configuration, and operational readiness of an Internet-based Digital Banking application. The ideal candidate will have a strong technical foundation in the Microsoft stack, a sharp problem-solving acumen, and the ability to independently drive project deliverables in high-stakes environments.

What you’ll do:

  • Install, configure, and support digital banking applications

  • Manage and optimize Microsoft SQL Server databases and associated tools.

  • Troubleshoot and resolve complex infrastructure and application issues with minimal supervision.

  • Participate in escalated or high-priority projects with short notice.

  • Ensure secure system operations and proper handling of sensitive data in compliance with data privacy laws and industry standards.

  • Work closely with clients to understand infrastructure requirements and deliver client-facing documentation (e.g., Infrastructure Plans, Test Plans, Whitepapers).

  • Develop and maintain formal documentation, tools, and processes to improve team efficiency and consistency.

  • Collaborate with development, QA, and operations teams to ensure end-to-end system reliability and performance.

Experience you’ll need to have:

  • 5+ years of experience supporting web applications

  • External client facing experience to understand client requirements and providing updates / next steps on implementation issues.

  • Strong proficiency in Microsoft SQL Server (installation, configuration, performance tuning).

  • Solid understanding of web service technologies and formats, particularly XML, XSD, and SOAP.

  • Proven experience managing system deployments and configurations in a secure, scalable environment.

  • Strong familiarity with data privacy laws and secure system design principles.

  • Exceptional documentation and communication skills.

  • Ability to work independently and manage deliverables without constant oversight.

Experience that would be great to have:

  • Experience in the Digital Banking or FinTech sector.

  • Familiarity with scripting or automation tools (e.g., PowerShell).

  • Exposure to DevOps methodologies or CI/CD pipelines.

Sponsorship:

  • You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

How you’ll work:

  • This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

  • This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.

  • All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

Benefits at Fiserv:

  • Fuel Your Life program to support physical, financial, social, and emotional well-being

  • Paid holidays and generous time away policies

  • No-cost mental health support through Employee Assistance Programs

  • Living Proof program to recognize your peers’ extra effort with points used for rewards

  • Eight Employee Resource Groups to foster a collaborative culture

  • Unparalleled professional growth with training, development, and internal mobility opportunities

  • Retirement planning and discounted shares with the Employee Stock Purchase Plan

  • Medical, dental, vision, life, and disability insurance options available day one

  • Tuition assistance and reimbursement program

#LI-JA2

Salary Range

$67,500.00 - $120,000.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

About Fiserv

CashEdge(R) provides infrastructure that global financial institutions rely on to extend their online channels and enhance customer profitability. CashEdge delivers secure Online Money Movement and Advanced Account Aggregation platforms that power specialized retail banking and advisor applications. These proven solutions enable CashEdge's clients to create compelling online offerings that attract customers, generate revenues, and reduce costs. CashEdge serves top-tier financial institutions around the world. Clients and partners include Vanguard, RBC Financial Group, CIBC, Yahoo! Finance, Digital Insight, First Data, TD Canada Trust, NYCE, Laurentian Bank, Financial Fusion and Corillian. CashEdge has offices in New York and Silicon Valley.

Fiserv Careers

Join the Fiserv team today and be part of a dynamic company known for innovation, leadership, and a commitment to the professional growth of its employees. At Fiserv, we offer more than just job opportunities; we provide a platform where skills are honed, leadership is cultivated, and career aspirations are achieved. Work You’ll Do At Fiserv, we are constantly on the lookout for talented individuals eager to thrive in a culture that fosters growth and diversity. Our team is composed of professionals who lead the way in financial services technology. By joining us, you will collaborate with some of the brightest minds in the industry, working together to solve complex challenges and deliver innovative solutions that impact millions of people every day. Explore Our Job Opportunities Whether you're seeking an entry-level position or a more senior role, Fiserv offers a range of career paths in areas such as software development, project management, financial analysis, and client services. Our hiring process is designed to identify and attract individuals who are not only technically proficient but who also embody our values of integrity and responsibility. Internship Programs Kickstart your career with a Fiserv internship. Our internships provide invaluable workplace experience and networking opportunities that often lead to full-time employment. As an intern, you’ll gain hands-on experience while working on meaningful projects that directly contribute to the company’s goals. Benefits and Culture Fiserv is committed to the well-being and continuous development of our employees. We offer competitive benefits including health, dental, and vision insurance, as well as opportunities for professional development through leadership training and diversity programs. Our culture is one of inclusion, where every team member is valued and has the opportunity to contribute to our success. Career Growth and Development We believe in nurturing the potential of our employees through career development initiatives and continuous learning opportunities. At Fiserv, you will find a supportive environment where you can grow your career through on-the-job experiences, mentoring, and formal training. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with Fiserv today and help shape the future of financial services. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Fiserv. Explore, innovate, and grow with Fiserv. Let your career journey begin here, where you can make a real difference in the world of finance.
Learn more about Fiserv
Size
44,000 employees
Market Cap
$63.4 billion
Industry
Net Income
$958 million
Founded
1984
5 Year Trend
+24.1%
Revenue
$14.8 billion
NASDAQ

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