Job DescriptionWhat is the opportunity? The Client Implementation Lead, Trade role is your opportunity to become a critical member of the Client Onboarding team, where you'll drive exceptional client experiences for highly sophisticated businesses. Your primary focus will be leading commercial and corporate clients through the end-to-end onboarding process, ensuring seamless delivery of tailored solutions for Structured trade products.
This opportunity is ideal for individuals who thrive in a team environment with a collaborative focus on delivering an exceptional client experience. Previous work experience in the financial services industry with a focus on trade finance and working in a dynamic environment are important for success in this role.
What will you do? - Lead multiple onboarding cases at a time, ensuring client's onboarding and implementation plans progress in accordance with established expectations.
- Develop a deep understanding of the structured trade product suite with an understanding of how each product can enable large and complex businesses to meet their specific needs.
- Work closely with Client Implementation and Sales team to analyze client's product requirements to understand their unique needs to develop and execute onboarding process for clients.
- Effectively engage partners for critical activities in support of the onboarding process.
- Work in collaboration with a broader Implementation and Sales Team in Transaction Banking to identify, plan & deliver an exceptional onboarding experience for clients.
- Work to adhere or be ahead of Service level agreements for Onboarding
- Participate in adhoc projects related to Client onboarding and Implementation
What do you need to succeed? Must have:- 3+ years of demonstrated excellence in a financial services role that involved understanding of Commercial or Corporate client structures, preferably with a focus on trade finance
- Strong critical thinking, communication, and collaboration skills
- Excellent attention to detail, time management skills with ability to work under pressure
- Proven track record of delivering an exceptional client experience
- Experience with emerging communications and technology (i.e., web-based meetings, social media, digital banking, and mobile applications)
Nice to have:- Post-secondary education (or equivalent work experience) in business administration, finance or a related field
- Experience with structured trade products
What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
Job SkillsClient Onboarding, Commercial Banking, Corporate Banking, Corporate Banking Operations, Structured Trade Finance, Time Management, Trade Finance Products, Trade Financing
Additional Job DetailsAddress:16 YORK ST:TORONTO
City:Toronto
Country:Canada
Work hours/week:37.5
Employment Type:Full time
Platform:PERSONAL & COMMERCIAL BANKING
Job Type:Regular
Pay Type:Salaried
Posted Date:2026-06-12
Application Deadline:2026-07-04
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
