The Sage Group

Client Growth Manager

The Sage Group$150K — $175K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years in enterprise account management, sales or biz dev, ideally in health tech or senior living
  • Experience with VP/C-suite stakeholders in complex, value-based commercial environments
  • Track record of securing renewals and expansions in multi-site portfolios
  • Strong executive communication skills to articulate financial and operational impacts
  • Keen product curiosity to align product capabilities with operator outcomes
  • Self-starter comfortable collaborating across functions

Responsibilities

  • Build and execute strategies for partner expansion from pilot to multi-community deployments
  • Maintain and manage expansion pipelines, delivering on revenue and retention goals
  • Cultivate relationships with C-suite and regional champions; lead business reviews
  • Quantify and articulate ROI and operational impacts to drive client buy-in
  • Translate operator goals into actionable plans, coordinating with cross-functional teams
  • Anticipate and resolve issues as an internal and external escalation point
  • Represent the company in industry events and partner meetings to explore new growth opportunities

Benefits

  • Office located in Union Square, NYC, fostering cross-team collaboration
  • Encouragement of creativity and idea-sharing among all employees
  • Office lunch and a fully stocked snack bar provided
  • Flexible remote work opportunities available
  • Competitive health and dental insurance coverage, including vision and urgent care services
  • Unlimited take-as-you-need time off policy, plus paid holidays and winter break
Full Job Description
About This Role

Sage operates with a land-and-expand motion across senior living operators. Once Sales lands a pilot, you'll transform early wins into portfolio-wide rollouts, measurable value realization, and durable executive partnerships. You'll refine and execute our expansion playbook, strengthen multi-level relationships, and translate the impact delivered by Product and Client Success into long-term, multi-community growth.

This is a high-visibility, high-ownership role that blends enterprise account management, strategic expansion, and executive relationship building. You'll partner closely with Client Success, Product, Implementation, and Sales to ensure our operators achieve meaningful outcomes-and grow with Sage as a result.

This role requires up to 50% discretionary travel, including time onsite with partners and regular collaboration at our New York City office.

Responsibilities
  • Develop and execute expansion strategies that move operators from pilot deployments to multi-community rollouts, including cross-sell and add-on opportunities
  • Maintain an accurate view of expansion opportunities, forecast with rigor, and deliver against quarterly revenue and retention targets
  • Build and deepen relationships with C-suite and regional leaders across operators, Real Estate Investment Trusts (REITs), and PE-owned platforms; lead business reviews, align on strategic goals, and remove blockers
  • Quantify operational and clinical value (workflow efficiency, risk reduction, care outcomes) and package insights into compelling, fact-based narratives that drive buy-in and budget approval
  • Turn operator goals into clear action plans and orchestrate efforts across Implementation, Client Success, Product, Engineering, and Marketing
  • Act as an executive escalation path for both Sage and operator partners; anticipate issues early and drive fast, durable resolutions
  • Participate in executive meetings, conferences, and industry events to deepen relationships and unlock new growth pathways

Minimum Qualifications
  • 4+ years in enterprise account management, sales, or business development, ideally in health tech, senior living, or care delivery
  • Proven success navigating multi-stakeholder, value-based commercial motions with VP/C-suite stakeholders
  • Demonstrated track record of securing renewals and/or expansions across multi-site portfolios
  • Executive-level communication skills with the ability to frame financial, operational, and clinical impact
  • Strong product curiosity and ability to credibly translate capabilities into outcomes
  • Self-starter with high ownership and the ability to orchestrate complex cross-functional workstreams

Preferred Qualifications
  • Deep familiarity with the senior living ecosystem (operators, REITs, private equity), including budget cycles, asset management, and regional structures
  • Consistent quota attainment across multiple quarters in prior roles
  • Experience developing repeatable expansion playbooks or pilot-to-portfolio frameworks
  • Comfort working with sensitive information and aligning to healthcare information-security standards
  • Experience working in a software + hardware environment, especially where operational or workflow change management was required

Benefits and Pay

Our headquarters are located in New York City's Union Square, and we value cross-team collaboration and in-person connection. We encourage participation from all team members-great ideas can come from anywhere. While we take our mission seriously, we don't take ourselves too seriously. We host offsites, outings, and team meals to stay connected as people. We offer office lunch, a fully stocked snack bar, and an in-office culture with flexibility for remote work.

We provide competitive base compensation along with stock options and a commission bonus tied to 2026 revenue targets (TBD). The expected annual salary range for this role is $150,000-$175,000 USD, depending on experience and interview performance. We offer fully paid health and dental coverage, plus vision insurance, premium primary and urgent care memberships, online health providers, unlimited PTO ("take what you need"), seven paid holidays, and a company-wide winter break.

About The Sage Group

The Sage Group plc, commonly known as Sage, is a British multinational enterprise software company. It is the UK's second largest technology company and is the world's third-largest supplier of enterprise resource planning software, the largest supplier to small businesses, and has 6.1 million customers worldwide. Sage is headquartered in Newcastle upon Tyne, United Kingdom and has offices in 24 countries. The company is the patron of The Sage Gateshead music venue in Gateshead.
Learn more about The Sage Group
Size
13,000 employees
Industry

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