Team Overview
The Client Executive is responsible for managing and growing a portfolio of customer accounts through relationship management, account planning, renewal support, and opportunity identification. This role develops a strong understanding of customer objectives and works collaboratively across internal teams to deliver value, strengthen client engagement, and support revenue retention and expansion. This role will report directly to the Sales Director.This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

Role Overview and Core Responsibilities

• Manage and grow a portfolio of strategic Consumer Interactive accounts, including Offer Aggregators, Credit Builders, and Commercial customers, by building strong relationships with key stakeholders and serving as a trusted advisor.
• Achieve revenue and retention goals through account planning, consultative selling, renewal management, and identification of cross-sell and upsell opportunities across credit, identity protection, and related solutions.
• Lead customer-facing business reviews, executive meetings, and internal account planning sessions to align customer objectives with TransUnion solutions and drive successful business outcomes.
• Partner with Client Value Executives, Sales, Industry Executives, and cross-functional teams to mitigate account risks, expand product adoption, and support customer retention and growth initiatives.
• Analyze account performance, usage trends, and market opportunities to develop strategic account plans, advocate for customer needs, and maintain accurate CRM and account documentation.

Required Knowledge and Experiences

• Bachelor's Degree or equivalent experience.

• 5+ years of experience in account management, customer success, consultative sales, or relationship management.

• Experience managing commercial customer relationships.

• Strong presentation and communication skills.

• Ability to manage multiple priorities in a dynamic environment.

Benefits that support every part of your life:

At TransUnion, we design benefits to help you feel well, do well, and plan well-from day one.

For Your Health: Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax-advantaged HSA and FSA accounts to make everyday care more affordable.

For Your Protection: We've got your back with company-paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short- and long-term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.

For Your Family: From adoption assistance and fertility planning coverage to caregiver support, we're here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care[redacted] membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.

For Your Future: Build toward what's next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long-term care insurance to plan confidently.

For You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.

For Your Wellness: Access 24/7 support including professional therapy, coaching, and emotional well-being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.

Pay Scale Information:

The U.S. base salary range for this position is $78,100.00 - $123,000.00 annually. This position is eligible for both base pay and commission earnings. TransUnion commission targets are generally 20% - 50% of base salary and may vary based on position. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

TransUnion's Internal Job Title:
CE II, Account Mgmt - Indirect Sales

Company:
TransUnion LLC